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Re: No notification displayed when max length of a field is reached or exceeded
I'm using this, which adds a text count to all text prompts with a set maxLength on more than 199 chars, ie more than 1 line: $(document).ready(function (){ // Add char counter to text fields on ROs if (document.URL.indexOf("ServiceCatalog/RequestOffering") > -1) { // Only worry about RO forms // Get all text boxes var… -
Re: Problems with Google Chrome
Anecdote time... We had issues recently with this (Chrome and FF equally affected), which led to us having a disastrous 9.4 upgrade because our pre-prod testing was completely invalid (unknown to us at the time, though). The problem is that clearing the cache didn't get rid of the old, cached files. Nor did using incognito… -
Re: UserQuery, GroupQuery and Create request on behalf
To share with you guys, now I have received a better explanation from Cireson Support directly. We were using this query to include all users whose username starts with the letter "I" or "X" and whose usernames do not start with ADM (for admin): (UserName LIKE 'i%' + @Query + '%' OR UserName LIKE 'x%' + @Query + '%') AND… -
Re: Asset Management, relate Network Devices to Locations
I decided to take a pass at this myself through PowerShell and SMlets. While it's only the first version, this script/runbook performs exactly what I originally outlined in the request bringing SNMP discovered devices via SCOM into Cireson Asset Management. * Hardware Assets are created from Network Devices… -
Walk Through - Cireson Portal v3.8 to v5.0 Upgrade
I’m sure most of you are well aware of this process, however I still get asked this from time to time “how do I or how hard is it to upgrade the portal?”; alternately I’m on a support call with customers who have upgraded incorrectly and are running into issues. In most cases this is a simple next next finish… -
Is it possible to create a ConfigItem with the API
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Re: Using a custom list of Reviewers
Sorry I can't export the runbook file, but I can write out the steps. Our CSV files are structured like so: Lookup | Domain | Username Below are the steps in my Approver Lookup Orchestrator runbook. You'll find all of the activities in the Utilities, Text File Management, Data Manipulation and SCSM Integration Packs. *… -
Re: Automated creation of service requests
Hello @Ryan_Kelley , fortunately powershell provides a really simple way to import and process a .csv file. Here is a short code snippet. I am not a powershell pro myself but it works really well and I use it in many scripts which we use in orchestrator runbooks: $csvPath = 'the path to your csv file' #if the delimiter is… -
Re: Slow load/search time for request offering user selection
The issue is, that the portal caches the returned items, before letting the user search for them. There's a few workaround for this, not all of them are pretty. The original workaround is to have a String prompt right above the query, where to prompt for a username, and use that input as a token in the criteria of your… -
Re: After Hour Tags
In the SCSM Authoring tool... * Head into the Class Explorer and hit the Refresh button * Search for Incidents by searching for Incident, right-click and 'View' * Right-click on the Incident class as seen in the Management Pack Explorer and choose "Extend" * Then choose New to create a new custom management pack. You may…