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Re: Purchase and Install Count Options: Ignore Authorized Cost Centers, Organizations and Locations
The Purchase and Install Count Options area allow you to modify how the install count is calculated. 1) Count every match per device and subtract from available count. This option allows for software that can be installed multiple times on a single PC. If turned on this option will count each of the installations even if… -
Re: Community "Open Floor" Meetup
Btw, I believe you already have a pretty good solution to this 😉 Next time you're typing a comment on the community, notice the buttons. "Save draft" (which I also noticed your text gets auto saved as a draft after a while by itself anyway) and "Post comment". Save draft basically allows you to come back later to the… -
Re: Email Watcher
Something I learned from Microsoft and through horrifyingly awful performance is that you do not want to run too many Exchange connectors, and you must run one per mailbox. More than 3 and you are going to start to notice. I can understand some hesitation to configure the script if you are not comfortable with PowerShell.… -
Re: Remote Connect directly via CmRcViewer.exe
Hi Wally, we have the same situation. When our ServiceDesk have a call from customer, thay only want to connect with his desktop by msra.exe. We have defined "Custom Action" in "Remote Manage app" but to use it we need to connect and it take time or sometimes it is not possible to connect by WINRM and run "Custom action" -… -
Re: How do you prevent sending the comments marked as private out to a user when a ticket is completed?
I am using notify analyst but that is only sending to the technicians. When a ticket is completed, it goes through the workflow called service request event workflow and then an update within that called "Service Request has been Completed - Sent to End Users". That monitors criteria of changed from with its groups of… -
Filter by Manual Activity Support Group
Problem: We implemented the Support Group extension for Manual Activities, however we have unable to identify an efficient means of obtaining the value within Orchestrator. We need to have the ability to filter on the Support Group value to determine if a branch within the Runbook must execute. Example: New User setup… -
Cireson to Exhibit at Microsoft Ignite, Showcase Service and Asset Management Solutions for Microsof
Cireson, world leaders in Microsoft Cloud and System Center, will exhibit this month at Microsoft Ignite, one of the industry’s premier global technology events. As a leading community voice and Microsoft Cloud and System Center expert, Cireson will showcase their popular Service and Asset Management solutions for… -
WorkItem Full-Text Search - Download
Hello based on the SQL Server Full-Text search engine I have created a small and simple solution using this functionality inside the Cireson Portal for WorkItem searches. The search results will include all types of Workitems, action log entries, manual and review activities. Workitem custom fields (class extensions) will… -
Help needed creating SQL query in CMDB to find user objects being related in a form via user picker
Hi, we have different classes (approx.7-8) using TypeProjections where the user picker is used in the form of this class to fill in either an AD User or System User object. Example: we have a class for release points, the view in the console displays name and ID of the release points and the persons who are responsible for… -
Cireson Joins European System Center Universe 2016 as Gold Sponsor
This month, Cireson will sponsor System Center Universe Europe 2016 in Berlin, Germany, Aug. 24-26. As a leading community voice and Microsoft Cloud and System Center expert, Cireson is proud to be involved as a Gold Sponsor and will also co-host the closing SCU EU party. This will mark Cireson’s third consecutive year…