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Re: Cireson Portal pool is shutting down
thank you for your return, I send you the result of the opening of the site in server, as well as the warning which is reassembled in the application event log. thank you IE: Erreur du serveur dans l'application '/'. Impossible de charger le fichier ou l'assembly 'Cireson.Core.Services' ou une de ses dépendances. Tentative… -
Re: Portal will not load in browser over https
Gotcha, that's pretty cool. So I've been troubleshooting this more, and he's what I've found: I've stopped two of the servers, so right now there's only one server responding in the cluster. I'm taking DNS out of the equation for now, and just focusing on getting things to respond through IP addresses. What I've found is… -
Re: Workflow Status through Dashboarding
Tom, here's the exact workflow status query that I'm using (however slightly modified to make it work) within my v8+ environment. I will say that once I got it working I had to hit "Reset State" and close/reopen my browser before I got results. I also introduced a new row for "seconds behind" in the event that several… -
Re: Service Catalog Performance issues
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Re: After Hour Tags
In the SCSM Authoring tool... * Head into the Class Explorer and hit the Refresh button * Search for Incidents by searching for Incident, right-click and 'View' * Right-click on the Incident class as seen in the Management Pack Explorer and choose "Extend" * Then choose New to create a new custom management pack. You may… -
Re: Form Type Drop Down List
John, thank you!You helped me a lot!I modified the code a bit. It has become larger, but the input and output of information is more convenient. # Input Data PARAM ( # Set AD Group Name for custom form [STRING]$ADGroupName = "Domain Users", # Set name of custom form [STRING]$FormKey = "Default", # Set ID from Predefined… -
Error in saving incident request from Analyst portal
We have a requirement to enabled Pause/Start the SLA depending on priority of incident request. We have implemented the changes suggested in the link http://blog.scsmsolutions.com/2013/02/sla-in-scsm-2012-part-3-hidden-features/ When we test through console everything works fine. But when we open the request and try to… -
*Cireson Portal Tip* Configuring an end-user as a reviewer for the Cireson Portal
Out of the box end-users will not be scoped to see any work items. Analyst out of the box are scoped to see all work items. In this scenario we will walk through scoping a normal end-user to have the ability to access and approve activities assigned to them. When creating a user roll a common pitfall one run into is… -
Portal Tip - Increase the Height/Size of a Request Offering Text Prompt > 1 row
On a request offering form there can be a text area prompt to capture text input from the user. In some cases the amount of text expected is pretty short such as a title for a work item, a user name, a computer name, etc. In those cases it is appropriate to have a single line text prompt which captures the input but… -
Re: Business Services in IMs and SRs
To expand Peter on this so more people can understand: Our IT governance team wants to map each service request and incident to a business service so they can start doing reporting like how many SRs / IRs of which business services were closed / completed / are overdue etc. for a certain timeframe. We already have the…