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Creating Runbooks
Hi Team, I have a requirement to create two runbooks in SCORCH (System Center Orchestrator) as follows. Whenever a new incident is created or any existing incident modified (based on the event) in SCSM, I have to fetch the information (Example: Title, Description, Impact, urgency, Priority, Affected User etc) from the… -
Re: View team change Request under Team Work
Yes, but you have to add a Support Group list to the Change Request class. A customization for this was created and shared out a while back: https://community.cireson.com/discussion/169/add-support-group-field-to-portal-ma-activity-form#latest The title says "MA" but it includes both MA and CR work item types. In the… -
Re: Cireson Portal
Haven't really counted the connections on the console/outlook servers. The farm was designed to support our large community ~500 analysts.~30K users, since a MGT server can only support 50 connections per core per server and if someone is running the console and Outlook plugin that is 2 per user. All analysts including… -
Re: Looking for advice: Filtering support groups by category or other input
I am going to implement the suggestion from @Adam_Dzyacky in QA and we will test it out. Thanks for the well-reasoned response! I still have some concerns about ongoing sustainability of the mappings, but I intend to address those with process and documentation. My initial thought would have been to create a SCORCH job to… -
Portal Asset Search
We've updated this code and turned it into a Github repository to promote community contribution! See the Github announcement in the discussions section for instructions on how to do this! https://github.com/Cireson/Community_PortalAssetSearch.git Hardware Asset Search Instructions: Copy the code in… -
Re: How do I get a " changed by last person" column in the view list?
I think @Adam_Dzyacky has given the absolute simplest suggestion. There is no getting around adding the new relationship (e.g.: WorkItemHasLastModifiedBy with Source=Work Item and Target=User) with a management pack, since it does not currently exist. Adding relationships in a management pack (don't forget the type… -
Re: Monitoring VM Snapshots
I have something similar. I have a Runbook that I run once a day, via a PowerShell Scheduled task so I do not eat up a monitor Runbook. Each morning it kicks off and the Runbook has a PowerShell task the queries vSphere Rolling thru the different folders and server groups. Create a PowerShell script that connects to the… -
Re: Cireson Portal HA/ Load balancing ?
Hi @David_Acevedo, you can absolutely setup HA & Load Balancing with the portal as it stands today. In our environment we're using a centralized load balancing appliance in the data center with a total of 9 Management Servers (one being the primary workflow server) The other 8 also have the Cireson Portal installed along… -
Re: what is the correct way to delete duplicate items in Asset Management
It is difficult to agree or disagree without knowing more details. What object type are you deleting? Something is deliberately creating the "incorrect" item after it sees that it no longer exists (upon "correctly" deleting it). You need to pinpoint what that "something" is, in order to solve your problem, I believe. So… -
.net script with Powershell
Hi, Im trying to run just a basic runbook which grabs the string from the SR and do some magic in PS. When i run the script in ISE (with scorch account) it runs great, even if i try with step trought i completes, but when it is run auto it failes on .net script I whent through many articles regarding powershell and…