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Check Data Warehouse ETL Jobs with PowerShell
Good day everyone, we had a situation where some of the data warehouse ETL jobs failed and caused the DW reporting to be outdated. We use Nagios to monitor our environment, and I decided to create an NRPE PowerShell script to monitor the DW ETL Jobs. This script can easily be changed to accommodate other needs you may… -
Innovator of the Month, St. Margaret’s Hospice Care, Service & Asset Management Excellence
Innovator of the Month, St. Margaret’s Hospice Care, Awarded by Cireson for Service & Asset Management Excellence Cireson announces St. Margaret’s as their Innovator of the Month for July 2016. July 6th//San Diego// Cireson is proud to recognize and reward organizations that demonstrate excellence in the areas of service… -
How Do I Create a User CI via PowerShell and Sync Remaining Properties with AD Connector?
Hopefully someone can either help me out with this or give me a definitive answer on whether or not it can be done... We have created a Service Request for my company's onboarding/new hire process. Once submitted, there's a manual activity that takes place for our security team to create the new user's account in active… -
Re: Lookin for a SQL/Powershell command
The background of my request is that our Management is asking me to build a kind of a long term storage/history of all SRs and IRs with all comments included. And than save them in a database or data warehouse or a SQL-View. You'll be happy to know that per our roadmap, Cireson Analytics will be extended to automatically… -
Re: Ability to put portal offline (for maintenance)
Voted up as a great feature, but I can also share a manual workaround that has worked well for this situation, to hold you over until they start developing this feature. I am probably not the first/only person to do this, but perhaps someone will find it helpful. Create another web site (remember to use the same bindings… -
Re: Retention Dates in Portal
It's important to note that the "DWRepository" does affect the retention of the DWDataMart Relationships being marked as deleted. If DWRepository is not same or greater than the SCSM Ticket Retention Settings you can have duplicate relationship/enumeration duration data to occur. The reason this happens is because it does… -
Re: Standard Asset : Why is the field 'ID' the primary key and the type guid?
Hi Christopher, We would have to go back to the product's original development to know exactly how/why some back-end components were designed. That being said, we can do a decent job of guessing. I see three groupings here: * Hardware Asset - This one is a bit unique because you can configure the Primary Key as an option… -
Re: Query All Incidents That A User Has Touched
Yes, using ServiceManager to query history change entity logs on a particular ticket is possible. Same goes for getting relationship changes on a ticket. I haven't dealt with that in a long time.... last time was years ago making a C# program. I mine as well post the code snippets, it's more to show how MS structured the… -
Portal Task - Enable "Google It"
This is a really simple JS that's heavily borrowed from Cireson's KA on the matter, but instead of taking you to a search engine... I wanted Incidents to feature a "Google It" task that would pop a box, allow some input, and then do a Google search based on what was provided in said box. While you could get fancy and… -
Re: Alter specific Selection Font properties
You are correct, this would be handled in your custom.css file. You need to add a style to a certain type of element. I am taking the long approach to answering your question, because it appears somewhat frequently on this site. Direct answer at the end. IMO, the easiest way to figure this out now and for future changes…