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Re: Allow Custom Classes to Display in the Portal
The console is banned in our environment, except for admin/config tasks performed by a very small group. (I am about to block the port except for certain point-to-point FW openings, for example). I agree with this feeling like pulling teeth. I just received another email from users today asking how to search for all… -
Re: confusing RA approval by non-reviewers
@Nick_Flint Ah yes, good catch, I didn't test that scenario. Thanks for the heads-up! Here's the updated code, which takes into account, if there's no actual reviewers on the RA (also updated to support legacy javascript, ie. Internet Explorer): // Customize Approval page $(document).ready(function () { if… -
Re: Any ideas for grouping multiple request prompts into the 1 -Eg. Create 10 VMs with different prompts
Before I jump into this, you mentioned there are some special attributes/prompts during the build process? If you're open to sharing, I'd be interested to know what they are. Perhaps there is some way of creatively automating them into the provisioning process? Decom - Conceptually has always sounded/felt easier since the… -
Re: grabbing inputs that are generated from @autocomplete queries
I also have a similar PS script. This script will take the user input and break it down by types to return a question and answer array. but when needed to pull specifics out I create the variable in the specific section. The script pulls out the CI user GUID that you can then pass to the next step of the runbook to… -
Re: Problem with AD user SID and DisplayName
@Roman_Nepomniashchii I do not think this is an issue with the portal, it is with SCSM. @Shane_White is on the right track, recommending that you remove duplicate users, but this may not be as simple as we would all hope. Changing the name (LastName/sn field in AD) is fine, the new name should just sync over without any… -
The New Community Rich Text Editor for Posting!
Code Blocks: $example = get-process Rich Embeds Rich Editor supports embedding of external content within posts. Use the embed menu to transform a link into a rich content embed. _Alternatively, pressing enter at the of a line containing only a link also attempt to create an embed from that link._ While we fetch the data… -
SCSM - Last Modified Date Manager for IR and SR
Want to keep your Last Modified Dates the same after importing the latest and greatest Advanced Request Offering Management Pack Bundle? If ya don't, get outta here >:) Presenting the SCSM - Last Modified Date Manager for IR and SR... I made it specifically for the purpose of preventing additional syncing after importing… -
Portal Tip – Sexy Service Catalog Icons + Layout
Recently with the Portal v5 feature additions; the new service catalog layout and the advanced request offerings we thought it was well overdue to give our Support Portal some tender loving care to better suit this new layout and get rid of the tired looking icons. Prior to the recent changes we had a pretty basic service… -
Cireson July Events Include Microsoft Worldwide Partner Conference and SAM Summit
Cireson July Events Include Microsoft Worldwide Partner Conference and SAM Summit Attending the major industry events in the month of July, Cireson is proud to sponsor two renowned conferences, connecting with partners as well as Service and Asset Management audiences. SAN DIEGO, July 5, 2016 /PRNewswire/ -- Cireson… -
Re: Reopen Tickets
@Aybars_Kutluturk To be honest, you really should read up on SCSM administration, as stuff like this should be basic knowledge. The workings of SCSM is not that complex (depending on how deep you go), but there is some details and standard procedures you should familiate yourself with. A workflow is something that runs in…