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1. Re: How to change the Displayname of Asset Management enumeration list values

   

   

   Comment by Bart_Leving · March 28 · Home› Asset Management

   Hi Geoff, I made that change in an custom MP, and the change shows as a new enumeration list with a different ID then the original one. Is there a way to prevent this and have the same ID? Or should I change all the forms and/or presentation to point to the new Enum?

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2. Change Request Number Changes

   

   Question by Rick_Reyes · February 2018 · Home› General Discussion

   During the creation of a change request, we have found that we can create a Change Request, add all information to the change request, then add the Reviewers for the RA's. Now we will go back into the CR, add a reviewer, then click save. Once this action occurs, it will update the CR number. This is creating an issue in…

3. Change requests

   

   Question by Mina_Saidi · January 2019 · Home› Analyst Portal

   Hi All, We are planning on using change management within our environment but at the present stage I cant seem to locate anywhere within the analyst portal that allows for change requests to be created, managed and completed. It seems like it has to be done through the SCSM console. The only thing I can find is the Change…

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4. Change form return to home

   

   Question by Scott_Mceleney · July 2018 · Home› Analyst Portal

   When a change is saved it "submits" the change and bring you back to the new change page ready for you to log another. When apply a change it "submits" the change and brings to to that change almost as a review. Is there a way to return to the home page once a change is saved or applied? thanks in advance

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5. Create Change Request

   

   

   Idea by Valerie_Siroux · June 2016 · Home› Service Manager Portal Feature Requests

   When using the New button at the bottom left, you have multiple options for incident & request (New Incident, Quick Create, From Template), but for Change you only can select 'From Template'. It would be nice if we can use this, to create a more detailed list of standard change templates. We want to avoid users will use…

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6. Change Calendar question

   

   Question by Tom_Pagel · December 2016 · Home› Analyst Portal

   We currently have a change calendar that shows all upcoming changes from all groups. Once the change is successful, the change is removed from the calendar. We would like to keep all items in the calendar so we can go back for a quick history and view all changes?

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7. Change Calendar

   

   Question by Erin_Murphy · August 2016 · Home› Analyst Portal

   Is there a way to promote the Change Calendar in the console to the Analyst Portal?

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8. Ability to add change freezes to Change Calendar in Cireson Analyst Portal

   

   Idea by Brett_Moffett · May 2016 · Home› Service Manager Portal Feature Requests

   It would be a useful thing to be able to define and track Change Freezes, so when planning a change there is a way to visually see that no changes are allowed within a certain time. This would then need to be exposed in the change calendar and this would also then be available to workflows and runbooks as required.

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9. Changing the Favicon

   

   Question by Martyn_Fearn · February 2017 · Home› Analyst Portal

   Just wondering if it is possible to change the Analyst Portal Favicon and if so does anyone know how? In addition, we might want to change the browser tab text as well, is this possible? TIA