Service Catalog Access to new Domain Users
Working with a customer who has acquired a new domain. Two-way trust relationship between domains. Created a new connector to bring users into Service Manager. All good. Created another AD connector to bring in 'Domain Users' from new domain. All good.
Created new Group and added to user role with Service and Request Offerings that should be scoped to these users (they are based in Germany so should only see German based offerings). Added the <NewDomain>\Domain Users group to the user role. Restarted the CacheBuilder but these users cannot see any offerings.
Querying the ServiceManagement Db, the users appear, the new Domain Users group appears but the users are not associated with any Offerings.
Anyone seen this before?