Hiding 'From Template' for IR and SR

Tom_Hyde

Tom_Hyde Customer Advanced IT Monkey ✭✭✭

September 2016 in Analyst Portal

Hi,

Is there a way we can hide the 'From Template' from both New IR and SR creation?

Image: https://us.v-cdn.net/6026663/uploads/editor/il/f6vtsyswn2ci.jpg

I know you can hide 'Quick Create' by changing the localization value to false but couldn't see a localization for 'From Template'

img.jpg 43.8K

0

Best Answers

Adrian_Mataisz Customer Advanced IT Monkey ✭✭✭

September 2016 Answer ✓

@Tom_Hyde try this: https://community.cireson.com/discussion/38/portal-tip-hiding-buttons-from-the-drawer-using-css

7
James_Atance Cireson Support Advanced IT Monkey ✭✭✭

September 2016 Answer ✓

Hey Tom as Adrian has pointed out following the KB will allow you to remove them.

For the SR its:

li[data-click-template="srFromTemplate"]
{
display: none;
}

Incident:

li[data-click-template="incidentFromTemplate"]
{
display: none;
}

7

Answers

Adrian_Mataisz Customer Advanced IT Monkey ✭✭✭

September 2016 Answer ✓

@Tom_Hyde try this: https://community.cireson.com/discussion/38/portal-tip-hiding-buttons-from-the-drawer-using-css

7
James_Atance Cireson Support Advanced IT Monkey ✭✭✭

September 2016 Answer ✓

Hey Tom as Adrian has pointed out following the KB will allow you to remove them.

For the SR its:

li[data-click-template="srFromTemplate"]
{
display: none;
}

Incident:

li[data-click-template="incidentFromTemplate"]
{
display: none;
}

7
Tom_Hyde Customer Advanced IT Monkey ✭✭✭

September 2016

@Adrian_Mataisz @James_Atance Cheers chaps!

0

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