Target AD Groups for Specific Custom Tasks
I'm working on custom forms for assigning to AD groups and was interested in knowing if it's possible to create custom tasks then target them to a specific AD group. A little background on what I'm trying to accomplish: Basically we have a group of users who need to resolve/complete incidents and service requests specifically assigned to their respective group, but we do not want to give them Analyst permissions. I created a custom form so they are able to assign, change support groups, etc, but they are not able to resolve/complete work items. Being only End Users, they only have "Print" under their tasks section. I've tried to rework Geoff_Ross' solution to target an AD group with no luck. I can only seem to differentiate between an Analyst and an End User.
Has anybody else came across this situation? I may even be trying to do things the hard way, so I'll take any input at all