Anyone Else Seeing This Happen on Custom Dashboards?

Matt_Overton

Matt_Overton Customer Adept IT Monkey ✭✭

August 2019 in Analyst Portal

I'm not sure when exactly it started - possibly on 9.3.10 or 9.3.9. On our custom dashboard we have three Table Widgets that use Saved Searches (NOT SQL or OData).

At random, several times a day, they show up like this:

Annotation 2019-08-16 095243.png

You can resolve it by clicking Reset State which puts them back as they should be, but it's only a temporary solution. So annoying and frustrating!!

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Answers

Steve_Wright Cireson Support Advanced IT Monkey ✭✭✭

August 2019

Hi Matt,
When the 'reset state' puts the table back as it should, how many columns are being shown in the table? Are there any entries/errors in the browser developer tools when the page is refreshed?
If you like, we can explore this further in a support ticket and report any findings to this discussion.
Thanks,

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Matt_Overton Customer Adept IT Monkey ✭✭

August 2019

Hi @Steve_Wright
When I reset state, it reverts to 8 (readable) columns.
When checking the developer console, I can see this when the problem occurs:

If I then hit Reset State, it's just this:

So it seems to be related to the larger block of red, although I admit I don't really understand what it's telling me.

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