Wendy_Craig
Customer IT Monkey ✭
We recently upgraded our Dev site to the most current version and now "on behalf of" is missing from every request offering. Is anyone else seeing this problem?
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Answers
Hi Wendy,
Yes me and @Peter_Miklian had the same problem in our test and prod env. (i think since 9.3.9) but after a few hours it re-appeared without us changing anything, pretty weird behaviour. @Shane_White thought it might have something to do with the application pool , but we didn't find out what was causing it in the end.
Hopefully it will reappear for you as well as it did for us.
Exactly as @Gabriel_Lences wrote.
Let me share @Shane_White 's answer from our IR86981 about this:
So please, @Wendy_Craig , check your portal admin settings (https://YourPortal/Settings/Admin/SettingItems) if you have all 4 CreateOnBehalfGroup attibutes set.
Thanks so much @Gabriel_Lences and @Peter_Miklian! We only had one of the four set. I changed the others and it's back to normal now.
Same problem here - we upgraded from older version and found out that there now are 4 setting items to define createonbehalf groups - but more important there is a enable settings for thoose too!!
So be sure that they are set to true!