Disabled user CI still showing in Request Offerings
I have user CI that is disabled in AD and has been moved to an OU that is not synced by the AD Connector in SCSM, but the CI keeps appearing in Request Offerings as an active user CI.
It appears as though the AD connector is not dropping the CI from the DB and/or flagging it as a Deleted Item.
Works fine for any other user CI that is disabled in AD and moved to an OU that is not within the AD Connector's scope.
Can someone suggest what would cause this and how i can resolve it?