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How can I map a portal grid column to a different SCSM property?

Aaron_Boock

Aaron_Boock Customer Advanced IT Monkey ✭✭✭

August 2016 edited August 2016 in Analyst Portal

My organization uses a custom Area list, rather than the out-of-the-box Area list, for Service Requests.

How can I get this value to display in the Category column in portal grids?

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

August 2016 Answer ✓

Hi Aaron

Its not currently possible to show this in the portal grids. See below thread for a simalir discussion.
https://community.cireson.com/discussion/687/custom-area-in-views

Cheers
Joe

5

Answers

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

August 2016 Answer ✓

Hi Aaron

Its not currently possible to show this in the portal grids. See below thread for a simalir discussion.
https://community.cireson.com/discussion/687/custom-area-in-views

Cheers
Joe

5

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