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Re: Advanced Request Offering ARO
I have an SR - "Employee onboarding" where user can ask for access to 3 systems by setting checkbox for each. In SR template there are 3 MA: "Set access to system 1", "Set access to system 3", "Set access to system 3" and RB task that check the checkboxes and each is not set, it set the MA as "omitted". In that case we… -
Re: Transforming the Grid Picker
Yes, I have hard-coded it to only start the search if there are more than 3 characters. You'll find it in the definition of the control. minLength: 3, What I could do is add some code to allow you to specify this value in the tag. So the tag would be @custompicker(3). I'll think about adding that. I could also expose a… -
Force Selection of Child Enumeration values
Given an enumeration list that has children for each parent, is there a way to force the End User to select only the child entries and not the parent. Say we have an enumeration list of States --> Cities. We want to force the user the pick the city, not state. Consider City can be repeated under multiple States, but the… -
Re: Show more user attributes in the affected user selection pop-up.
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Re: Survey app not mapping work items to survey results / no reports
I can now submit surveys for tickets. I think the issue was the account I was submitting the survey under wasn't the same account listed as affected user on the work item. I still can't see reports though. Through the Chrome developer tools, when I click Reports I get this error: VM2971:13236 TypeError: Cannot read… -
Service manager DWH database Retention periods
We upgraded the portal from 2012 to 2019. Also we got the new servers( new environment). I observed, DWDataMart database retention period set as 3 years and DWRepository database retention period set as 90 days. 3 years is the default retention period. Do I need to update the DWRepository database retention period as 3… -
Re: Upgrade from v6 to v7
The latest try......Cireson Cache Builder service...... Error 1069: The service did not start due to a logon failure..... also....from the installation log 4/3/2017 4:15:36 PM Starting service...4/3/2017 4:15:42 PM CacheBuilder Service Installed successfully. 4/3/2017 4:15:42 PM Failed to add windows service event sources:… -
Re: Deleting the Cireson cashed database automatically
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Re: Website startup issue
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Mastering Hardware Asset Management Webinar Series
Hello everyone! We have now completed the webinar series focusing on Hardware Asset Management. This Community Post will serve three purposes: 1) Centralized location for links to each session recording: a) Part 1 - NA / EMEA b) Part 2 - NA / EMEA c) Part 3 - NA / EMEA d) Part 4 - NA / EMEA 2) Forum to ask any questions --…