Search
-
Re: What service offerings your organizations has on the portal?
Not live yet, but will be on 15th August! Going live with Facilities, HR and Internal IT service offerings initially. Will expand to some finance requests as a next phase. Predominantly manual activities for now whilst we build up repo of SMA runbooks. Learning & Development * Request help with LearnUpon (internal learning… -
Re: API Method Projection Query
I tested the query in Powershell and finally it didnt work, but it seems to be an Powershell problem, because in ARC (Chrome Extension) it works great. Do you know why i get this error? {"success":false,"message":"An error occurred.","exception":"System.NullReferenceException: Object reference not set to an instance of an… -
Cache Builder does not run properly
If I restart Cache Builder I get 2 error msg in the application log. And my question is can I ignore those issues? Thx in advanced. Timestamp 18.05.2022 15:57:47 Faulting application name: Cireson.CacheBuilder.WindowsService.exe, Version: 11.4.2.0, Timestamp: 0x6256e5c1 Faulting module name: KERNELBASE.dll, version:… -
APi GetProjectionByCriteria with Relationship assignedTo DisplayName
Hi, i dont get it to work. I want to query the API for all workitems from a user with some Relationships. I created a Typeprojection and want to give the query the criteria "DisplayName" from the user. But i get an error. Can someone give me a hint what i do wrong? Query: { "Id": "bad65e5c-7374-c596-3555-cd7c6b960b76",… -
Workflows not running consistently
Good day everyone, I have a strange thing happening and I have run out of things to check Problem: When users create IR or SR through the portal the workflow that changes the Support Group does not run every time. Variables: Location: Location 1, Location 2 and Location 3 User Capacity: P for Staff and S for Students… -
Cireson ARO Editor - Chances of Setting Relationship for Query Result Prompt
Right now there is a way to manually alter the xml of a request offering Query Result that has "Add user-selected objects to template object as related items" to target a different relationship instead following a tutorial. I ask what are the chances of getting the editor capable of doing this for us, is this something… -
Cireson ARO Editor - Chances of Setting Relationship for Query Result Prompt
Right now there is a way to manually alter the xml of a request offering Query Result that has "Add user-selected objects to template object as related items" to target a different relationship instead following a tutorial. I ask what are the chances of getting the editor capable of doing this for us, is this something… -
Re: Error when create workitem from template
* "Microsoft.EnterpriseManagement.Common.InconsistentDataException: The requested objects had an unknown management pack. ---> Microsoft.EnterpriseManagement.Common.InconsistentDataException: The call produced inconsistent results. The data on the client does not match the data returned from the server. The most likely… -
Re: Community edition portal license key
Sure thing, so here's how I arrived at this. 1. Installed and had the permissions issue originally cited by Tom. Unblocked the whole zip, extracted, ran the installer. 2. Installer now throws the other aforementioned error and an inability to query a registry key. Walked through the Installer directory for the Cireson… -
Run .net script to query SQL table
So I'm working on leveraging the Configuration Manager Software Approval function to create an SR in service manager with an approval step and then an orchestrator runbook activity to approve the said software request. Now anyone who's tried this before will probably have come up against the fact that orchestrator will…