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Alternate End User Home
Alternate End User Home (Warning this is a long one 😀 ) Feel free to ask questions on how to customize it or get it to work in your environment – I’ll try my best to help – This is not the full guide but there are lots of comments in the code so take at look at it and play around with it 😀 Also take a look at the template… -
Cireson Cohesive Design Preview
Yesterday, we received a great (and perfectly timed, I might add) comment from Peter (I hope it wasn't Peter Zerger making this comment) on one of our videos... https://vimeo.com/141798472 I gave a shot answer to his comment, because that's all I can really do on Vimeo - so here is my expanded answer with some background,… -
Re: Custom Configuration Item Information
Your code example is specifically targeting user pickers, as you mentioned. This can be solved with JQuery, after you know a little more about where you will be clicking and what attributes those elements have. (Single) Object Picker: For whatever reason, the "i" icon next to objects is very different than the one next to… -
Re: How to add https to cireson portal website
@Brian_Wiest is 100% correct, but it should be added that your binding will be destroyed each time you run the installer. Also destroyed: app subfolders, virtual directories. The installer functions more like uninstall/reinstall than an update. You will need to either run through these steps again after each install which… -
Re: Database Blocking Issue - dbo.p_Entity ChangeLog Snapshot;1
I made a program called Advanced History Groomer to attempt to combat the sheer amount of history that builds up within SCSM to purge history records no one cares about! Obviously this is more of a preventative tool than a fix after the database is too full to run grooming jobs within the timespan it has. SCSM was never… -
Community Open Floor Meetup
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Re: Incident Template with Status closed
What error are you getting when trying to import the MP? I'm not sure, but you probably need to include relationships for ClosedbyUser and ResolvedByUser (as Closed status can only be set on a Resolved ticket). But when creating the template, you can just set the status to closed right away (instead of in the MP… -
Analyst Portal 8.6.2.2016 won`t install
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Walk Through – Portal Deployment Example Part 1
As if the Cireson Portal V3.x - V5.x Installation Instructions KB isn’t already long enough, here is a basic example walking through of the installation of the Cireson Portal for someone new to SCSM and Cireson. Important Note: This article is not meant to replace the install instructions; rather provide a Contoso example…