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Service Catalog Access to new Domain Users
Hi, Working with a customer who has acquired a new domain. Two-way trust relationship between domains. Created a new connector to bring users into Service Manager. All good. Created another AD connector to bring in 'Domain Users' from new domain. All good. Created new Group and added to user role with Service and Request… -
Moving navigation and kb's to new environment
Hi. I'm moving from SCSM 2012R2 to 2016. I've done a fresh installation of SCSM and Cireson Portal. I've installed all apps for 2016 on the new server. I've ran the Lifecycle Management tool and copied everything but the workitems. I've copied the Customspace directory. As far as I can see so far, all that's missing is to… -
Error when selecting new incident
I'm using the cireson portal for scsm 2016 and when selecting "new incident" i receive the following error: 2018-04-05 14:17:21,546, ERROR [ 13]: Incident / New: Template Name - DefaultIncidentTemplate - specified in web.config is invalid. Used Default template instead.2018-04-05 14:17:21,609, ERROR [ 21]: Incident /… -
Hi everyone, The "New" button does not appear !
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New folder and link dissapears from portal
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Re: Questions from a new guy
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The "New" button in the bottom corner of the portal is not showing for an engineer
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New Cireson Analytics Feature License?
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Re: What's new in v7.9.2016.151?
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Automatically populating fields when creating a new Hardware Asset