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Re: For ARO service request with multiple MA's
You don't want to delete, you may think you do (I know I did once!) but you don't. Just hear me out - If you delete a Work Item out of SCSM, you will have zero means to determine what happened to it because you no longer have auditing of that thing. So the only thing left here is to infer what could have happened to it and… -
Re: Is there a way to hide user details in the portal?
This is the powershell I've used to hide the email address / phone number $PersonalEmail = "emailaddress@domain.com" #SET AD WITH THE ACTUAL EMAIL ADDRESS Set-QADUser $AffectedUserUserName -objectAttributes @{otherMailbox=@($PersonalEmail)} $PersonalEmailLength = $PersonalEmail.Length $EmailFirstLetter =… -
Re: Need help with custom lists and presenting them in the form on the portal
The following was added to the end of the HardwareAsset.js file before the last ]}. The form itself works and displays the new tab and all the fields. Its just the fields that are not working. { name: "AppMatrix", content: [ { customFieldGroupList: [ { name: "App Matrix - Richard's Fields", rows: [ { columnFieldList: [ {… -
Re: Change position Support Group in MA form.
Hello! There are a few ways to go about doing this as shown by the previous answers using custom task scripts to move the field. In my case I went to the source templates for generating the HTML to make things a bit cleaner and help with page responsiveness on load. Activities are generated via HTML template files vs. the… -
Walk Through – Portal Deployment Example Part 2
As if the Cireson Portal V3.x - V5.x Installation Instructions KB isn’t already long enough, here is a basic example walking through of the installation of the Cireson Portal for someone new to SCSM and Cireson. Important Note: This article is not meant to replace the install instructions; rather provide a Contoso example… -
Applying SR template using Powershell
Rather than putting every bit of software in as a Request Offering, I'm trying to leverarge the ConfigMgr Application Catalogue instead. So the scenario link to software catalogue, customer request application from there, ticket logged in SCSM for analyst to approve. Orchestrator does the work behind the scenes. Its all… -
Re: Relating two work items using Powershell.
In case someone was trying to do something similar to the goal of this project. This does not include the automation from the template i'm applying, but I can certainly provide that as well if someone needs it. param($Parent_Guid) $parent = Get-SCSMObject -id $Parent_Guid #Setting Variables $server = "<SERVERNAME>"… -
Re: grabbing inputs that are generated from @autocomplete queries
Hi @alex_kokin I just recently ran into this problem myself. I wrote this powershell to grab the data out from the user input field. In this script I have an example of the data at the top saved to a string which parses it out and puts it in variables I return from the runbook activity to use in other steps. Let me know if… -
Re: Powershell Activity In Progress
You're so close! #Get Affected User $UserDisplayName = (Get-SCSMRelationshipObject -BySource $parent | where {$_.Sourceobject -like'*powershell*'} ).TargetObject.DisplayName [x] You're asking SCSM for a relationship by it's source. The source in the case being the Work Item. On the pipeline you then say where the Source… -
Re: Folder picker in cireson portal service offering
It is possible, but how the data (folder paths) get there is a different story entirely because of how lists work inside of Request Offerings. 1. You can't select an external data source to query (although that'd be a great idea for how to improve the Cireson Advance Request Offering) 2. Simple List - You'll have to…