Search
-
What is wrong with this Software Pattern
So my question is this we have like 1000 swa in itam but only a fraction of them gets the related assets populated with the computers that have this sw installed. Some swa get that relation but some don`t have have never been spotted as having this swa installed. So i have been tracking Visual Studio.NET 2015 Pro Upd 3… -
Re: Affected users unable to open workitems
@Joe_Burrows : Thanks for your answer and the SQL queries. The last days I have tried to find out which the problem ist. I also tried the first query and put in the username. But the table is blank. Is there a possibility to force a resync or something like this by username to get the access permission again? The user is… -
Re: How to set up Test Environment
-
Support FAQ - Why does the SLO countdown in the portal different to the SCSM console?
vs The console shows you the amount of business hours you have left. The portal shows you the amount of calendar time you have left regardless of business hours.Knowing the amount of business hours you have left to solve a problem makes a person think. Take this example:Business hours are 9-5 M-F.Currently it is 3 PM on a… -
Re: Displaying Service Offering Image
Hi , can somebody really explain to me how the images get published in Cireson portal. I had to change the images on 8 service offerings and add images to 3 service requests which never had any image before. After I did this 3, All service offerings are in the same catalog. After I did that in SCSM from 8 old service… -
Re: v6.0 Portal - Blank page/screen After Clicking Save
-
Re: Custom.js scripts dont run on "Closed" Work Items
-
Re: Potential Bug: RO Drop Down List / Enum dissapears after initially clicking on list.
-
Re: End users showing up in Assign to
Alright, then it is most likely that the Incident.js and ServiceRequest.js template files are missing "FilterByAnalyst: true" when defining the field. You should be able to find the relevant files within your CustomSpace directory. Here's a screenshot of mine with the relevant lines marked: Just in case that's hard to make… -
Re: Performance issues with IE 11 on random users