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81. Create Button for Members of KnowledgeManagerADGroup Security Group to Add New Knowledge BaseArticle

    

    Idea by Jonathan_Boles · January 2017 · Home› Service Manager Portal Feature Requests

    Ability for Knowledge Base Managers to create new articles when viewing an existing article since the only way to currently access the new KA page is through the "New" button which is hidden by necessity for some Cireson Portal users or to direct link to the page. Ideally, this would show up right along-side the Edit…

82. Add copy to new to change requests

    

    Idea by Mike_Parry · July 2016 · Home› Service Manager Portal Feature Requests

    Could you add the “copy to new” feature into changes requests. It is a great feature in the Incidents and Service request and could add value in the changes requests. We often have scenarios where the same change is logged and the only thing that really changes is the date and time. This would reduce the amount of time it…

    2 results

83. When performing a search in the Portal, launch a new tab instead of using the existing window

    

    

    Idea by Tony_Collett · May 2019 · Home› Service Manager Portal Feature Requests

    This is what I'm talking about. Simply using the search to open a new tab instead of using the existing one (so that we can work and perform a search without having to open a new window ourselves. 

84. Notify Analyst and Support Group at new attachment

    

    Question by Jacky_Gross · April 2019 · Home› Notify Analyst

    Hello, How may I implement a notification at WI update when new attachment has been added?In this moment if the user or service desk updates the WI by attaching files, no one gets notified. We would like that the analyst and the support group receive a notification. Regards, Jacky

85. New Cireson Portal for Configuration Manager

    

    Discussion by IT Monkey · December 2016 · Home› Videos

    https://vimeo.com/193756174 A short video covering features & highlights of Configuration Manager.

86. Open Work Item in New Tab (link or right-click) for Cireson Analyst Portal

    

    Idea by IT Monkey · May 2016 · Home› Service Manager Portal Feature Requests

    To be able to work on multiple work items simultaneously, it’s ideal that a new tab would open, rather than only being able to open items in the same window. Ideas: Ctrl + left click, or right clicking a work item and choosing 'open link in new tab', or even having an image similar to how you can open a knowledge article…

    11 results

87. Create new Entity

    

    Question by Vignesh_Sridhar · April 2017 · Home› General Discussion

    Cireson asset management has few entities like Subnets, Hardware Assets, Software Assets etc.. Can we create our own for IP addresses? Regards, Vignesh

88. Add Affected User info to New Incident form in Outlook Console.

    

    Idea by Juanita_Reines · November 2016 · Home› Service Manager Console App Feature Requests

    Add the Affected User name and phone number info to the New Incident form in the Outlook Console like it is on the form in the Service Manager console.

    2 results

89. Totally new Active Directory MP for Windows Server 2012 and 2016

    

    Discussion by James_Atance · December 2016 · Home› Operations Manager

    https://blogs.technet.microsoft.com/kevinholman/2016/12/22/mp-update-totally-new-active-directory-mp-for-windows-server-2012-and-2016/

90. Re: Copy to New functionality

    

    Comment by Sean_Terry · July 2019 · Home› General Discussion

    @Shane_White - just restarted the portal but still seeing the Copy to New task for SRs. I added the code to the custom js file. Have I missed something? // Hide Copy to New Task Option app.custom.formTasks.add('ServiceRequest', null, function (formObj, viewModel) { formObj.boundReady(function(){ var vm =…

    4 results