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Open new workitems in new tab from the New menu in the drawer.
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When using the "New" functions in lower left corner, should launch the new ticket in a new tab
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Cireson AddIn with new Outlook?
Has anyone been able to get the Cireson addin to work with the new Outlook from Microsoft? New Outlook isn't publicly released yet, but many organizations are able to try it. When I tested, my Cireson plugin did not migrate over and is not available to checkbox. The install directions we currently have involve installing… -
News problems
News is not displayed. The problem is in the language settings. If you switch the user interface to English, the news is displayed Apparently the problem is on the Cireson API side. If English is passed in the announcement request to the API, then the corresponding entries are added to the result set: But in the… -
Copy to New for End Users
In the Cireson Portal, Analyst are able to use 'Copy to New' task to copy a work item (SR or IR). How do we allow the End Users to use the 'Copy to New' task. They don't have that as a Task in the Tasks bar while viewing a work item (SR or IR). However, we don't want them to see that task if the SR has Activities since the… -
Customizing the New Drawer Menu
As inspiration to others ☺️ We have made some customizations to the new drawer menu. We wanted it to be easier to create an Incident or Service Request from the new drawer menu. We only have one incident and one service request template that we use when an analyst creates a new one. The default layout have 2 levels in the… -
Right Click, New Tab functionality when opening "New" WI, or "Templated" WI
Essentially this feature request is to match the functionality in 6.x on the grid control with opening existing work items in a new tab, but also implementing this for new work items when browsing to "New", "Incident / SR / CR etc", "New Incident" etc, or "From Template" and then selecting the corresponding template.… -
New Line in URL Parameters
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Dashboard page with News
I have created a release page in the portal. Where is a dashboard, all my release records and I will like to have a news field. But how to control the news fields right ? I have a release manager, who need to dynamisk update the contents of the news field. I have a the moment the "HTML / Text Widget" add to the page. Iam…