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Is there a solution for Link a category direct to a RO if RO count less than 2
Hi Community I'am searching for a solution to link a Category alternate Page direct to a RO when the Count of the category is less than 2 which means that you can open the RO direct when pressing the Category example: Category RO Problem or Request ---> Request a Problem User and Access Create a Share Folder Get Access to… -
Dropdown menus not showing in SCSM 2022 - With Update Rollup 2
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Portal configuration migration from test 2 prod
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Make Search bar auto-fill on Home 2 as in other home options
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2 Factor Authentication for User Password Reset
Within Control Center, it would be good to have a button on the Change Users password screen to send their registered Mobile Phone number (Gathered from AD properties) an authentication token that must be typed in by the analyst to then allow them to change the users password. This would introduce an identification step to… -
Sessions Consistently Ending after 1 - 2 minutes
Hi. I have raised this as an actual Cireson incident, but posting here in case anyone else has any ideas in the meantime. The issue is that following a couple of - thought to be minor - changes, the service desk has stopped working, and forced us to restore, and now it's still not working as it should. Seems to be a… -
Send mail Recipients dosnt populate
Hi again! we are configuring the mail options for the portal. We did the SMTP configuration and tested it. So far so good. problem is that when the analysts try to send a mail from any WI, they cant choose any user to send the mail. if i open the search button i can find the user i want to send the mail to, but the ok… -
Weird Portal behaviour from 2- 5am Service Request Show only new Status but running in scsm console
WOndering if anyone can help we are seeing some strange behavoir in the Service requests my requests show service requests as New however in the SCSM Console they are running this only seems to occur overnight from 2-5am, During this time some SCSM Connectors are running however nothing has changed in this area, only over… -
Part 2: What version of Internet Explorer does your company use/support?
I was chatting with @IT Monkey the other day and we had a follow up conversation on What Version of Internet Explorer do you use? As of today, Teams is no longer supported in Internet Explorer and around August of next year the rest of the Office 365 suite will follow suit. While Internet Explorer is still a supported… -
Unable to install Cireson SSP V 7.0.6408.39360
I've been trying for the past 2 days to add 2 more servers with Cireson SSP so that I can add them to existing 2 servers, and it's been erroring out over and over no matter what I do. the other 2 running on windows server 2016 and SCSM is 2016 as well, and I was able to install it about 2 weeks ago on the first 2016…