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Share a New Dashboard
I have created a new dashboard using one of my saved searches and I have made it 'public'. The page shows up in the navigation for other users but the page itself will not load when they click on it. I'm assuming that's because they don't have access to the underlying saved search that I created under my account hat the… -
Be able to Copy to IR or SR item (Like the Copy To New)
So we have this sometimes where a IR comes in to Help Desk that should infact be a SR item. So in these cases a copy to new work item would be a great benefit. All info from the previous WI will be copied over and it will be closed with a note that says that it has been closed and that there is a new WI with a new ID. -
"New" Picker
We are using the newer picker in our lower lifecycle, and in many ways I prefer it. We have not moved it to prod yet, but there is one big hole for sure that will prevent that. I have a picker from the consumable table, which shows name, currency, price and available count. In the new picker, it does not show any column… -
IIS settings after install of new portal
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New security setting for annouchment operators in Cireson Portal
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Any info on 2020 news / roadmaps / features / releases ?
Seeing as the 2019 roadmap thread doesn't seem to be updated any more and we have no clue about 2020 roadmaps (it's May already) any chance we're getting some news on what's coming when? Right now, Cireson customers might be a bit confused and wondering what's being worked on behind the scenes and the silence / waiting for… -
A Badge on My Work icon to show new items in list
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Add Favorite function to the new Service catalog experience
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Need way to create New object for custom class
We have created a custom class (CI type) in SCSM & used table widget & dynamic data to create the necessary Views and custom portal form for this class. All this works well. What is missing is the ability to create a New object of this class in the portal. There are no admin settings to enable & scope New CI creation to… -
Stage = New - stuck
I am working with Cireson and have a couple of requests stuck in the Stage = New space and I can't seem to get them out of there. In my previous experience, I believe that stopping the runbooks and clearing the health cache would work and then restarting the runbooks. Everything else seems to be progressing through. Other…