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We had a change that was created through a template that did not create all of the MA's.
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Script to create Dashboards
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Create Catalog items group
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Create related CR
One of the features that our users missed when moving from full client to the portal was the create change task that created the CR and automatically related it to the IR or SR that was open when using the task. As I have used a few of the custom task provided on here I decided to post the custom task for creating related… -
Create Status Service Request
Hello, tell me who worked with this. It is necessary to create new statuses in the SCSM (I know how to do it). It is necessary to create a workflow that will process these new statuses - this is the problem. Perhaps someone has a workflow template? For example, you need to create the status "assigned" and change the status… -
Quick Create for Service Request Not Loading
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Quick Create and mandatory fields
Hi, We recently started to use Quick Create (New, Work Item, Service Request, Quick Create) to keep track of all questions we got from users. I have created a new template for that and changed it in the portal and that works good. But can we somehow make the Affected User field mandatory? Some of our notifications and… -
Saved search - display the Created Date column
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Create Configuration Items in the SCSM Portal
Is there a feature planned to create Configuration items within the portal? We want to use the portal to create Configuration items because the alternative way through the console is not really good. We have multiple Configitem classes and in the next months it will be more and more. Today the analysts use the console and… -
Creating Views