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Create SMA portion of Community Site
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Creating SCSM ticket with a runbook attached
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Is there a way to change the Created By on a Change Request?
Is there a way to change the Created By on a Change Request? Ours is grayed out so it only displays the person who created the ticket. That causes a problem when you create a CR from an Incident as the Tech working on it as you cannot add the person who should be the creator. Does anyone know where we can turn off the lock… -
Creating a runbook from Orchestrator
I've been looking to create an SR, RA and RB from Orchestrator. All ok except for the runbook. I found some old links which is probably where I have gone wrong: Add a runboook activity from a runbook – www.contoso.se For this one I just get the console crashing whenever I try and open the RB activity. I assume the code for… -
Change console app Quick Create to not be a modal window
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Need way to create New object for custom class
We have created a custom class (CI type) in SCSM & used table widget & dynamic data to create the necessary Views and custom portal form for this class. All this works well. What is missing is the ability to create a New object of this class in the portal. There are no admin settings to enable & scope New CI creation to… -
Create Config Items in Cireson Portal
Ever wanted to be able to create Config Items via the Cireson Portal? Check out this community solution: Install Copy Files to CustomSpace as per your structure. Suggested structure is CustomSpace CustomCode CustomCI CustomCI.js Copy the script loader line into custom.js If you are not sure how to use script loader, check… -
Field "Create Request On Behalf Of:"
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Implied Created by User Role
Here is my challenge. We have something that looks like a multi-tenant deployment of SCSM / Cireson. We have multiple business units that sometimes exchange data, but have data they can't allow other departments to see. As such, we use Queues to isolate the departments. This means that if you create a workitem, are not the…