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Creating a survey with the survey app
Color me pink, for the life of me I cannot figure out or find how to create a survey after the installation of the Cireson Survey App. :( I searched the KB and all I found was install, advanced config, and admin, but not a single article on the topic of creating a survey. Which leads me to believe it's so simple I'm… -
Is it possible to create an SR automatically off of an approved RA?
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Search return for Created Date
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Re: Request was created: null
If you are mapping fields to an activity from within a SR that is created by an RO, have you given End Users the ability to modify activities? To do this, you simply need to create a queue which contains the criteria of all Activities (may need to make multiple for MA, RA, PA and SA) and then assign it to the End User… -
Hide the option to create 'From Template'
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Warranty Status calculated from create date
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Re: How to create a custom item in asset management ?
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Error while creating first Manual Activity in Service Request !
Hi, We are experiencing an issue in our Cireson portal while creating the first Manual Activity in the Service Request. We are getting the following results: 1. Support group name is not saved if only one MA is created. 2. Support group name for the first MA is not saved if two consecutive MAs are created. 3. Support group… -
Can't display IRs which created via console
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Create link in request description with user promt input
Is there a possibility to create http link that can be clicked in portal? I want to create link as http://serwer/function.php?number=scsmUserPrompt . This link should be able to click by analyst eg can be in decription field or as separe task but only for requests in specific category. I create mapping but it put in fields…