General Discussion

Discussion	Started By	Replies	Views	Most Recent
Portal customization Answered ✓	Vitalii_Neshcheret July 2017	5	152	James_Atance August 2017
Problem with /api/V3/Projection/GetProjectionByCriteria Answered	Stuart_Eddy July 2017	1	208	Tony_Collett July 2017
How is the Service Offering Category list ordered Answered	Kristoffer_Stormark July 2017	1	23	Nicholas_Velich July 2017
Adding Favorites to the Browse by Category Section Answered ✓	Larry_Ellis July 2017	3	31	Nicholas_Velich July 2017
When to view/viewpanels refresh ? Answered ✓	Jerry_Veldhuis June 2017	3	23	Jerry_Veldhuis July 2017
Edit "change status" task Answered ✓	Andrea_Zorzi July 2017	1	204	Geoff_Ross July 2017
Create Request On Behalf Of (Modiy User Pickers Popup class) Answered	Tuan_Luu July 2017	1	3	Tuan_Luu July 2017
Changing the Logo on Cireson portal Answered ✓	Anthony_Brzozowski March 2017	4	435	Daran_Stokes July 2017
Is it possible to programmatically change the password used in the PWA connector?	Tom_Hendricks October 2016	4	2	Tom_Hendricks July 2017
Identifying when timeout warning/expiry is active Answered	Jerry_Veldhuis June 2017	1	22	Konstantin_Slavin-Bo July 2017
IIS performance tuning -> Web Garden? Answered	Raffael_Jenzer March 2017	12	657	merlenette_jones June 2017
Has anyone had a blank navigation ribbon after upgrading to 7.4.2012.11 Service Manager Portal? Answered ✓	David_Hicks June 2017	1	21	merlenette_jones June 2017
End-Users with ability to Approve/Reject Change Requests Answered	Marcel_DaAnunciacao June 2017	14	337	Peter_Settle June 2017
Default "Assigned To" field on Change Request Form to Active User Answered ✓	Nick_Flint June 2017	4	65	Nick_Flint June 2017
Default Category of Affected Configuration Items Field on Change Request Answered ✓	Nick_Flint June 2017	11	157	Nicholas_Velich June 2017
Service Request Status Update Answered	Kiran_Ala June 2017	1	34	Konstantin_Slavin-Bo June 2017
Add Affected User outside of AD through API Answered	Anders_Wallman May 2017	3	3	Anders_Wallman June 2017
Change Calendar is out 1 Hour Answered	Hayden_Eckhoff June 2017	1	22	Peter_Settle June 2017
How many parent incident can you have? Answered	Djamel_Karare June 2017	2	2	Djamel_Karare June 2017
SLA times Answered	Aybars_Kutluturk June 2017	3	32	Peter_Settle June 2017
Cerison Portal has a "Save" button to submit tickets - Is there a way to change the "Save" to Submit Answered ✓	Joey_Reams June 2017	3	57	merlenette_jones June 2017
Incident Template with Status closed Answered	Raffael_Jenzer May 2017	6	154	Geoff_Ross June 2017
What table stores AD mapping of the Support groups? Answered ✓	Nathan_Erdman April 2017	19	294	Nathan_Erdman June 2017
do comments entered into action log of a parent ticket go to the affected users of the child tickets Answered ✓	Shawn_Horley May 2017	4	23	Shawn_Horley May 2017
Incident Ticket Updates Answered	IT_Servicedesk May 2017	2	12	IT_Servicedesk May 2017
exposing the Cireson Portal to out user outside our domain Answered	Andy_Leopold May 2017	1	4	Konstantin_Slavin-Bo May 2017
Custom (alternate) homepage with navigation Answered ✓	Morten_Aulie_Petters May 2017	4	148	Morten_Aulie_Petters May 2017
New User Automation. How do you do it?	Brett_Moffett May 2017	3	133	Eric_Krasner May 2017
Cireson Asset Management Sync Answered ✓	Amarjit_Dhillon May 2017	2	88	Amarjit_Dhillon May 2017
Advice for 1/3/5 year roadmap Answered ✓	Christopher_Carver May 2017	1	33	Tony_Collett May 2017