General Discussion

Discussion	Started By	Replies	Views	Most Recent
Cireson Console Licensing Notification Worfklow Failing	Greg_Tate July 2016	10	362	Chris_Jordan April 2017
Change Requests group email Answered	Pat_Mitchell April 2017	6	51	Joe_Burrows April 2017
What happened to "Convert IR to SR" download? Answered ✓	Brian_Winter September 2016	5	81	[Deleted User] April 2017
Asset Management - Licenses Answered ✓	Eugene_Rack April 2017	2	61	Eugene_Rack April 2017
In the subject, is there a tag that exists to mark the message as private or public? Answered ✓	Michael_Niemiec April 2017	2	21	Michael_Niemiec April 2017
Microsoft Service Manager beyond 2016 road map. Answered	Jason_Meyer March 2017	1	52	Nicholas_Velich March 2017
SCSM / Cireson Road Map	Mike_Storms December 2016	1	15	Jerzy_Smolinski March 2017
Recommended maintenance / operation tasks Answered ✓	Stoyan_Chalakov March 2017	2	21	Brett_Moffett March 2017
Custom User picker list question Answered ✓	Joshua_Walker March 2017	2	81	Brett_Moffett March 2017
Cireson Portal Version: 7.1.2012.1. Session timeouts. Answered ✓	Lou_Guardia March 2017	4	101	Lou_Guardia March 2017
Prefill offering via URL? Answered ✓	Chris_Holden March 2017	6	43	Brian_Wiest March 2017
Auto set Resolution Category for IR Answered ✓	Ian March 2017	2	21	Ian March 2017
Cireson Console Licensing issue Answered ✓	Shawn_Horley March 2017	1	91	john_doyle March 2017
How can you hide the filter box on the request offerings on the portal Answered ✓	Mark_Geary March 2017	4	42	Tyson_Arzt March 2017
Automated service request and live input validation Answered ✓	Kristoffer_Stormark March 2017	1	23	David_Morris1 March 2017
New Cireson Analytics Feature License? Answered ✓	Tuan_Luu March 2017	1	11	Katie_Dyer March 2017
Few users getting login prompt Answered	Dan_Styan March 2017	9	437	Brian_Wiest March 2017
Can anyone provide an explanation of what actions in the portal will reset the session time out? Answered ✓	Gary_Herber March 2017	4	314	Katie_Dyer March 2017
Options to hide "Active Work" items based on group Answered	Ken_Curtis March 2017	2	71	Ken_Curtis March 2017
Change homepage to Category view containing all Service Offerings Answered ✓	Filip_Theyssens March 2017	4	52	Filip_Theyssens March 2017
Change Request "Send Email" button Answered	Martyn_Hancox March 2017	4	37	Ken_Curtis March 2017
modifying the layouts of Advanced Request Offerings Answered ✓	Jarrett_Faulk March 2017	3	42	Jarrett_Faulk March 2017
How does Cireson Support process emails? Answered ✓	Adam_Dzyacky March 2017	3	41	Nick_Flint March 2017
Cireson Analyst Permissions lost	Adrian_Mataisz March 2017	4	55	Adam_Dzyacky March 2017
Protal adoption for different departments Answered	Andrius_Svirskas February 2017	9	51	Brian_Wiest February 2017
Missing localized admin menu items in Portal 7.3	Jan_Vidar_Elven February 2017	1	11	Joe_Burrows February 2017
Portal Navigation Permissions Answered ✓	Martyn_Fearn January 2017	6	56	seth_coussens February 2017
Links on left side nav pane to blank SR/IR forms	Ryan_Murphy November 2016	4	21	Ryan_Murphy February 2017
System Access/Access Request Forms	Ryan_Murphy November 2016	7	53	Ryan_Murphy February 2017
Reporting "Firast Call Resolution (FCR) with Cireson Analytics Answered	Dietmar_Winze February 2017	4	31	Davin_Clouthier February 2017