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Recent Discussions

Ask questions and get fast answers on Cireson products, Microsoft Service Manager and Configuration Manager, System Center, ITSM and ITIL best practices, and more. Share ideas, join discussions, and connect with experts, partners, and Cireson employeses.

Discussion List

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API help committing work item updates in General Discussion
Answered ✓
Raymond_DidonatoRaymond_Didonato
11
279
Raymond_DidonatoRaymond_Didonato
Portal for Service Manager upgrade to 2016? in Service Manager
Answered ✓
Maria_Jose_Cortez_deMaria_Jose_Cortez_de
2
32
Maria_Jose_Cortez_deMaria_Jose_Cortez_de
15
Up Down
Cireson Mobile App in All Other Feature Requests and Ideas
Submitted
ShaneWhiteShaneWhite
3
222
ShaneWhiteShaneWhite
Problem with download Self-Service Portal Community edition in Self-Service Portal - Community
Answered ✓
AleksandrAleksandr
2
36
AleksandrAleksandr
ServiceOfferingCategory in Service Manager
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
1
21
Justin_WorkmanJustin_Workman
Notification in General Discussion
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
1
33
Brian_WiestBrian_Wiest
33
Up Down
The "Add message to action log" box in "send email" should be checked by default in Service Manager Portal Feature Requests
Submitted
Ingrid_GlatzIngrid_Glatz
9
154
Mikkel_MadsenMikkel_Madsen
script for pre-check "Add message to action log" checkbox in send mail feature in General Discussion
Answered ✓
Silas_SulserSilas_Sulser
8
94
Mikkel_MadsenMikkel_Madsen
Introducing: The Monkey of the Month Program! 12 in General Discussion
Closed
IT MonkeyIT Monkey
52
1.5K
IT MonkeyIT Monkey
Where is watchlist? / Remove "add me to watchlist" ? in Advanced Request Offering
Answered
Adrian_SkuballaAdrian_Skuballa
1
83
James_AtanceJames_Atance
How much time does Queues take to apply to work items in your environment? in Service Manager
Answered ✓
Marc-Andre_LafleurMarc-Andre_Lafleur
5
169
Marc-Andre_LafleurMarc-Andre_Lafleur
"My request" additional filter in General Discussion
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
1
33
Justin_WorkmanJustin_Workman
Activities on Incidents (IR) not treated the same as Activities on Service Requests (SR) in Analyst Portal
Answered
Jason_MeyerJason_Meyer
9
123
Jeff_LangJeff_Lang
Due Date for an Incident? in Analyst Portal
Answered ✓
Sandy_WoodSandy_Wood
3
11
Geoff_RossGeoff_Ross
How Do I Create a User CI via PowerShell and Sync Remaining Properties with AD Connector? in Service Manager
Answered
Saleh_OwenSaleh_Owen
1
196
Gerhard_GoossensGerhard_Goossens
3
Up Down
IR - Change Status task - add option to block resolving IR with active MAs in Service Manager Portal Feature Requests
Submitted
Jerry_VeldhuisJerry_Veldhuis
1
41
Jeff_LangJeff_Lang
Cireson Hardware Asset - Catalog Item in General Discussion
Answered ✓
Jeffrey_RutkowskiJeffrey_Rutkowski
1
41
Geoff_RossGeoff_Ross
70
Copy + Paste or Drag and Drop Attachments via Cireson Portals in Service Manager Portal Feature Requests
Completed Closed
IT MonkeyIT Monkey
22
721
Kenneth_AndersenKenneth_Andersen
Send mail not populating TO in Analyst Portal
Answered
Magnus_Lundgren1Magnus_Lundgren1
10
92
Brian_WiestBrian_Wiest
Will the Outlook Console support custom Incident and Service Request classes in future? in Outlook Console
Answered
Jeffrey_RutkowskiJeffrey_Rutkowski
3
54
Chris_HaferChris_Hafer
Is there a way to Export Asset Management filter result to a CSV or Excel file in Asset Management
Answered ✓
Bobby_WalkerBobby_Walker
5
35
Geoff_RossGeoff_Ross
Expansion "map prompts" in Service Manager
Answered ✓
Roman_NepomniashchiiRoman_Nepomniashchii
9
304
Geoff_RossGeoff_Ross
How do I get a " changed by last person" column in the view list? in Analyst Portal
Answered
James_PalmerJames_Palmer
3
24
Tom_HendricksTom_Hendricks
Unable to see tickets in Active Work/My Work/Team Requests/My Requests but can access via direct URL in Analyst Portal
Answered
MattOvertonMattOverton
3
167
Geoff_RossGeoff_Ross
Weird visual glitch in Analyst Portal
Answered ✓
Gerhard_GoossensGerhard_Goossens
2
44
Gerhard_GoossensGerhard_Goossens
Work item relates to Request Offering in General Discussion
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
3
53
Jeff_LangJeff_Lang
Create Request On Behalf Of: in General Discussion
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
2
33
Adam_DzyackyAdam_Dzyacky
2
Up Down
Ability to Add Computers to MDT as well as SCCM in Remote Support (Formerly Control Center)
Submitted
Billy_WilsonBilly_Wilson
0
32
Billy_WilsonBilly_Wilson
SCSM 2016 and Advanced Email Send attachments not working in Advanced Send Email
Answered
KirkPanitzKirkPanitz
22
587
seth_coussensseth_coussens
SCSM 2012 R2 > 2016 in-place upgrade in Service Manager
Answered ✓
Leigh_KildayLeigh_Kilday
6
1.5K
Tom_HendricksTom_Hendricks