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Recent Discussions

Ask questions and get fast answers on Cireson products, Microsoft Service Manager and Configuration Manager, System Center, ITSM and ITIL best practices, and more. Share ideas, join discussions, and connect with experts, partners, and Cireson employeses.

Discussion List

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Resolved Incident in Cireson Uploads
IT MonkeyIT Monkey
12
1.2K
Geoff_RossGeoff_Ross
13
Up Down
Wildcards in Global Search e.g. '*' or '%' in Service Manager Portal Feature Requests
Submitted
Peter_MuttenthalerPeter_Muttenthaler
1
22
Simon_ZeinhoferSimon_Zeinhofer
22
Viewing Archived / Groomed Work Items in the Cireson Portal in Service Manager Portal Feature Requests
Completed
Geoff_RossGeoff_Ross
3
224
Adam_DzyackyAdam_Dzyacky
Teams Integration Help in General Discussion
Answered ✓
Alexis_StallmanAlexis_Stallman
1
24
Alexis_StallmanAlexis_Stallman
Service Request marked completed by mistake, how to remedy? in Analyst Portal
Answered
Jason_MeyerJason_Meyer
2
28
Jason_MeyerJason_Meyer
4
Up Down
Advanced Request Offering Builder: Possibility to change from OR to AND and Vice Versa in Service Manager Portal Feature Requests
Submitted
Simon_ZeinhoferSimon_Zeinhofer
0
24
Simon_ZeinhoferSimon_Zeinhofer
Teams Support Bot Setup in General Discussion
Answered ✓
Harold_HarrisHarold_Harris
1
48
Harold_HarrisHarold_Harris
Asset Management without Computer Objects in Asset Management
Answered ✓
Simon_ZeinhoferSimon_Zeinhofer
1
34
Simon_ZeinhoferSimon_Zeinhofer
Global Search Wildcards in Analyst Portal
Answered ✓
Peter_MuttenthalerPeter_Muttenthaler
2
21
Peter_MuttenthalerPeter_Muttenthaler
PR Join Configuration Item in Analyst Portal
Answered ✓
Ryan_KelleyRyan_Kelley
2
21
Ryan_KelleyRyan_Kelley
Cireson Upgrade failed baseline 11.4.2 in Analyst Portal
Answered ✓
Steffen_DobritzSteffen_Dobritz
1
27
Steffen_DobritzSteffen_Dobritz
Cache builder does not find Cireson AD groups in Analyst Portal - Community
Answered ✓
Taras_KirillovTaras_Kirillov
3
48
Taras_KirillovTaras_Kirillov
Stripping prompts out of Description in Powershell Activity
Answered ✓
Brian_WinterBrian_Winter
2
38
Brian_WinterBrian_Winter
Does Service Manager OR Cireson Portal have any built in processes to display/calculate duration? in Analyst Portal
Answered
Jason_MeyerJason_Meyer
4
42
Jason_MeyerJason_Meyer
Service Manager - SQL Server High Availability query in Service Manager
Answered
Sean_TerrySean_Terry
3
44
Cary_MyersCary_Myers
Pop Up when leaving any Asset from Asset Management in Asset Management
Answered ✓
Simon_ZeinhoferSimon_Zeinhofer
9
54
Simon_ZeinhoferSimon_Zeinhofer
1
Up Down
The ability to change an IR to SR and vice versa after a request has been saved. in Service Manager Portal Feature Requests
Submitted
Jason_MeyerJason_Meyer
7
457
Jason_MeyerJason_Meyer
Copy to New broken after upgrade to 11.2.3 in Analyst Portal
Jason_MeyerJason_Meyer
3
33
Jason_MeyerJason_Meyer
Access to edit dashboards/widgets in Self-Service Portal - Community
Answered ✓
Alexis_StallmanAlexis_Stallman
4
45
Alexis_StallmanAlexis_Stallman
Implementation Plans as Configuration Items in Service Manager Portal Feature Requests
Matthew_MeyerMatthew_Meyer
4
32
Cary_MyersCary_Myers
Is there a way to exclude weekends as days in the Date Control for ARO's? in Advanced Request Offering
Answered
Rick_VallieRick_Vallie
2
152
Simon_ZeinhoferSimon_Zeinhofer
Cachebuilder Errors when User Sync starts in Analyst Portal
Answered ✓
Simon_ZeinhoferSimon_Zeinhofer
3
27
Simon_ZeinhoferSimon_Zeinhofer
80
Ability to Customize My Work/Team Work Views with Custom Columns in Service Manager Portal Feature Requests
Completed
Eivind_OsbakEivind_Osbak
27
1.7K
Adam_DzyackyAdam_Dzyacky
Quick Create for Service Request Not Loading in Analyst Portal
Answered ✓
Alexis_StallmanAlexis_Stallman
2
33
Alexis_StallmanAlexis_Stallman
Cireson Platform Logs: User not found, or invalid authentication cookie received in Analyst Portal
Answered
John_LongJohn_Long
3
41
Justin_WorkmanJustin_Workman
Is there a way to grab and pass a result from a DB query to another Item along the runbook? in Orchestrator
Answered ✓
VikVik
5
62
Brian_WiestBrian_Wiest
Any way to set Approval from email? in Service Manager
Answered
VikVik
1
57
Simon_ZeinhoferSimon_Zeinhofer
Creating Email Templates to get data from parent work items in Service Manager
Answered
Sean_TerrySean_Terry
8
225
Sean_TerrySean_Terry
Request offering data entry format in Community Uploads
Sergey_AstashkiSergey_Astashki
2
25
Sergey_AstashkiSergey_Astashki
changing the Tasks available to the analyst in Analyst Portal
Answered ✓
Taras_KirillovTaras_Kirillov
5
45
Justin_WorkmanJustin_Workman