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Recent Discussions

Ask questions and get fast answers on Cireson products, Microsoft Service Manager and Configuration Manager, System Center, ITSM and ITIL best practices, and more. Share ideas, join discussions, and connect with experts, partners, and Cireson employeses.

Discussion List

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Cireson Setup fails to create SQL database in General Discussion
Answered ✓
T_R_Ash_McCan_1T_R_Ash_McCan_1
6
71
T_R_Ash_McCan_1T_R_Ash_McCan_1
ARO multiple mapping - unanswered prompts displayed in Advanced Request Offering
Answered ✓
Emma_JenkinsEmma_Jenkins
1
26
Brian_WiestBrian_Wiest
SCSM Criteria Language in Service Manager
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
1
44
Justin_WorkmanJustin_Workman
Cireson - Custom Search - Promoted Views - Grid View in General Discussion
Answered
CaterhamITSupportCaterhamITSupport
1
4
CaterhamITSupportCaterhamITSupport
Reordering Alternate Home in Analyst Portal
Answered
Sam_BuxtonSam_Buxton
2
44
Mikkel_MadsenMikkel_Madsen
How to create an incident og service request using API from outside portal in General Discussion
Answered
Mikkel_MadsenMikkel_Madsen
2
242
Shane_WhiteShane_White
Errors from Cireson Platform - Main in the eventlog in Analyst Portal
Answered ✓
Martin_EdlichMartin_Edlich
4
515
Jeff_LandersJeff_Landers
5
Up Down
Export Settings from Remote Support in Remote Support (Formerly Control Center)
Submitted
Justin_WorkmanJustin_Workman
3
13
Mikkel_MadsenMikkel_Madsen
Disable Edit and Tasks drawer buttons in Analyst Portal
Answered ✓
Adrian_MataiszAdrian_Mataisz
12
331
Christopher_MontgomeChristopher_Montgome
Adding Custom Columns to Work Item Views in Analyst Portal
Answered
Kevin_TerschlusKevin_Terschlus
1
22
Gabriel_LencesGabriel_Lences
-1
Up Down
"Send Email' in portal in Service Manager Portal Feature Requests
Submitted
Raisul_IslamRaisul_Islam
3
165
Shane_WhiteShane_White
Cireson - Create ticket as another user in Analyst Portal
Answered
CaterhamITSupportCaterhamITSupport
3
111
Jeff_LandersJeff_Landers
I see an 'escalated' checkbox on our IR (incident) work items, but not on SR (service) work items? in Analyst Portal
Answered
Jason_MeyerJason_Meyer
7
100
Adam_DzyackyAdam_Dzyacky
Monitoring VM Snapshots in Orchestrator
Answered
alex_kokinalex_kokin
4
79
alex_kokinalex_kokin
16
Consumables - allow user to have more than one of same consumable in Service Manager Asset Management Feature Requests
Completed
Ryan_MurphyRyan_Murphy
1
73
Simon_BradleySimon_Bradley
attach files to SR already created in Analyst Portal
Answered ✓
ntroyantroya
4
45
Shane_WhiteShane_White
Orchestrator Connector - Update WebServiceUrl in Service Manager
Answered
Jamie_EsquivelJamie_Esquivel
1
34
Cary_MyersCary_Myers
Request Offering to add a server to a SCCM collection in Service Manager
Answered ✓
alex_kokinalex_kokin
5
111
alex_kokinalex_kokin
1
Up Down
Add Users to Collections from Remote Support in Remote Support (Formerly Control Center)
Submitted
Simon_BradleySimon_Bradley
0
12
Simon_BradleySimon_Bradley
Change Status - Easy method to Require Description Field in Analyst Portal
Answered
Brad_McKennaBrad_McKenna
7
121
CaterhamITSupportCaterhamITSupport
Reporting help needed in Analytics
Answered ✓
alex_kokinalex_kokin
6
66
alex_kokinalex_kokin
Workflows aren't getting created/run AND SCSM Console - Administration - Workflows - Status is SLOW! in Service Manager
Conner_WoodConner_Wood
15
3.8K
Adam_DzyackyAdam_Dzyacky
How can you set the Incident Resolution Category to manditory in Analyst Portal
Answered
Karen_Bruster1Karen_Bruster1
8
132
Shane_WhiteShane_White
11
Up Down
Set Incident Resolution Description Mandatory in Service Manager Portal Feature Requests
Submitted
Ben_TeyBen_Tey
14
308
Shane_WhiteShane_White
Installing SCOM 2019 on Server 2019 Core in Installation & Configuration
Answered ✓
T_R_Ash_McCan_1T_R_Ash_McCan_1
3
131
T_R_Ash_McCan_1T_R_Ash_McCan_1
1
Up Down
Download related object info from portal form to Excel in Service Manager Portal Feature Requests
Submitted
Chris_Chekaluk1Chris_Chekaluk1
0
13
Chris_Chekaluk1Chris_Chekaluk1
Parallel Activity Mapping Issue in Advanced Request Offering
Answered
Sandra_ColeSandra_Cole
3
24
Justin_WorkmanJustin_Workman
Runbook & ARO with @autocomplete in Advanced Request Offering
Answered ✓
alex_kokinalex_kokin
15
91
alex_kokinalex_kokin
2
Up Down
Customer proactive issue notifications in All Other Feature Requests and Ideas
Submitted
Peter_MiklianPeter_Miklian
0
12
Peter_MiklianPeter_Miklian
Cireson Portal - SQL Agent in General Discussion
Answered ✓
CaterhamITSupportCaterhamITSupport
3
13
CaterhamITSupportCaterhamITSupport