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Problems with the knowledge base? in General Discussion
Answered ✓
Tina_SamsTina_Sams
4
22
Tina_SamsTina_Sams
Is there a document that describes how the SR staus are applied in the system? in Analyst Portal
Answered ✓
Gary_PhippsGary_Phipps
4
25
Gary_PhippsGary_Phipps
Change Request Action Log - potential issue? in Analyst Portal
Answered
Martyn_FearnMartyn_Fearn
10
92
Martin_StrbavyMartin_Strbavy
Where does the AD connector write its logs ? in Service Manager
Answered
Stephane_BouillonStephane_Bouillon
3
236
Shane_WhiteShane_White
Different date and time Portal and Console in General Discussion
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
2
35
Roman_NepomniashchiiRoman_Nepomniashchii
Analyst raising a request in Analyst Portal
Tom_HydeTom_Hyde
4
31
Peter_MiklianPeter_Miklian
Help with Action Log Comment Type in Analyst Portal
Answered ✓
Shane_WeberShane_Weber
3
84
Nicholas_VelichNicholas_Velich
Skip tasks [MA] depending on the value of user prompt in Service Manager
Answered ✓
Marek_LefekMarek_Lefek
6
328
Ian_StephensonIan_Stephenson
History of SR missing after a certain date in General Discussion
Answered
Isabella_MichelIsabella_Michel
1
13
Nicholas_VelichNicholas_Velich
6
Up Down
Optimize multiple object picker when Scoped is TRUE in Service Manager Portal Feature Requests
Submitted
Conner_WoodConner_Wood
4
112
Tom_HendricksTom_Hendricks
Notify Analyst issue in General Discussion
Answered ✓
Josh_WinnJosh_Winn
3
58
Shane_WhiteShane_White
Can normal user able to change status of Manual Activity if there name is there in assigned to? in General Discussion
Answered ✓
Ramesh_ManeRamesh_Mane
3
50
Nicholas_VelichNicholas_Velich
8
Up Down
Simulate user in Service Manager Portal Feature Requests
Submitted
Peter_MiklianPeter_Miklian
1
21
Brian_WiestBrian_Wiest
Anyone having issues with template activities disappearing from the ARO wizards? in Advanced Request Offering
Answered
Ian_StephensonIan_Stephenson
3
24
Ian_StephensonIan_Stephenson
5
Up Down
Allow "Related Articles" to be added to the Related Items on a KB Article in Service Manager Portal Feature Requests
Submitted
Stephane_BouillonStephane_Bouillon
1
11
Geoff_RossGeoff_Ross
List of all Templates with a specific ad group or user in Service Manager
Answered
John_BeasleyJohn_Beasley
1
24
Geoff_RossGeoff_Ross
3
Up Down
Better Admin options for managing saved searches in Service Manager Portal Feature Requests
Submitted
Sean_TerrySean_Terry
0
14
Sean_TerrySean_Terry
Proper format to add analyst comment through the V3 API in Analyst Portal
Answered ✓
Shane_WeberShane_Weber
5
221
Shane_WeberShane_Weber
Base Id SR in Trouble Ticket in Service Manager
Answered ✓
Roman_NepomniashchiiRoman_Nepomniashchii
2
23
Tom_HendricksTom_Hendricks
3
Up Down
Purchase Orders - print output format in Service Manager Asset Management Feature Requests
Submitted
Jodi_IsaacsonJodi_Isaacson
1
42
Tom_HendricksTom_Hendricks
7
Up Down
Option to go directly to New WorkItem after Request Offering submission. in Service Manager Portal Feature Requests
Submitted
Geoff_RossGeoff_Ross
3
21
Tom_HendricksTom_Hendricks
0
Up Down
Contracts - add location field to Finance tab in Service Manager Asset Management Feature Requests
Submitted
Jodi_IsaacsonJodi_Isaacson
0
3
Jodi_IsaacsonJodi_Isaacson
Ghost references of the old primary Management Server, while trying to re-register the DW in Service Manager
Answered
Alberto_FumagalliAlberto_Fumagalli
7
267
Adam_DzyackyAdam_Dzyacky
How to clear pending Service request's manual or review activities from a Failed Service request in Service Manager
Answered ✓
David_WurlDavid_Wurl
18
835
Justin_WorkmanJustin_Workman
Hiding a request offering from showing under a service offering in Advanced Request Offering
Answered ✓
Tina_SamsTina_Sams
5
146
Tina_SamsTina_Sams
Saving an IR or SR can take more than 10 -15 seconds for some of our Analysts in Analyst Portal
Answered
Carol_MorrellCarol_Morrell
8
62
Tom_HendricksTom_Hendricks
1
Up Down
Add Note to Action Log and Suppress all Notifications in Service Manager Portal Feature Requests
Submitted
Nick_FlintNick_Flint
0
12
Nick_FlintNick_Flint
SQL - Getting a Service Request priority in ServiceManagement in Analyst Portal
Answered ✓
Zackary_SlatesZackary_Slates
2
27
Zackary_SlatesZackary_Slates
Need a Jquery function to detect input loses focus in Asset Management
Answered ✓
Thomas_StickelThomas_Stickel
8
82
Geoff_RossGeoff_Ross
Resolved work items get activated in Lifecycle Management app
Answered
Ilias_El_TaghadouiniIlias_El_Taghadouini
1
34
Geoff_RossGeoff_Ross