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Recent Discussions

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Required comment for Incident reactivation in Cireson Analyst Portal in Service Manager Portal Feature Requests
Submitted
IT MonkeyIT Monkey
6
137
Carol_MorrellCarol_Morrell
add/remove in Task Menu Change Status for IR and SR in Self-Service Portal - Community
Answered
Rajnish_Kumar_MishraRajnish_Kumar_Mishra
4
52
Rajnish_Kumar_MishraRajnish_Kumar_Mishra
Can't create new folder in Navigation Settings in Analyst Portal
Mikkel_MadsenMikkel_Madsen
1
43
Mikkel_MadsenMikkel_Madsen
Survey App Installation in Survey App
Answered
Chris_DameChris_Dame
4
72
Chris_DameChris_Dame
Affected User App over writes template title in Analyst Portal
Answered ✓
Kathy_HustKathy_Hust
2
31
Kathy_HustKathy_Hust
2
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'Show Selected Item Details' for Stacked Column/Bar charts in Service Manager Portal Feature Requests
Submitted
Chris_Chekaluk1Chris_Chekaluk1
0
13
Chris_Chekaluk1Chris_Chekaluk1
How do I find requests that an analyst only worked on. They didn't create the request, they didn't. in Analyst Portal
Answered
Jason_MeyerJason_Meyer
12
224
Jason_MeyerJason_Meyer
The cached_MT_Computer columns are not present in Asset Management
Answered ✓
Stefan_ZielerStefan_Zieler
18
326
Shane_WhiteShane_White
Request Offering prompts squished after portal update to 9.1 in Analyst Portal
Answered ✓
Stuart_SneddonStuart_Sneddon
2
21
Stuart_SneddonStuart_Sneddon
SCSM AD Connector selecting random AD Server :( in Service Manager
Answered ✓
John_DebersaquesJohn_Debersaques
1
12
Geoff_RossGeoff_Ross
Trying to show AD account expiry date on a request form in Analyst Portal
Answered
Tina_SamsTina_Sams
1
21
Adam_DzyackyAdam_Dzyacky
Service Requests are not published to portal in Analyst Portal - Community
Answered ✓
Jay_RhotenJay_Rhoten
7
240
Jay_RhotenJay_Rhoten
Does anyone have standards / set layouts for knowledge base articles? in General Discussion
Answered
Craig_MasseyCraig_Massey
1
44
Justin_WorkmanJustin_Workman
Query All Incidents That A User Has Touched in Service Manager
Answered ✓
Chris_KeanderChris_Keander
15
1.7K
Jason_MeyerJason_Meyer
Unusable space in KB Article Editor in Analyst Portal
Answered
Tom_HydeTom_Hyde
1
12
Shane_WhiteShane_White
Service catalog is empty in General Discussion
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
3
64
Roman_NepomniashchiiRoman_Nepomniashchii
Trying to import Enumerations for HW Asset Types and not finding how to do this in Asset Management
Answered ✓
Thomas_StickelThomas_Stickel
23
543
Justin_WorkmanJustin_Workman
9
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Request Offering Query Picker Progress Bar in Service Manager Portal Feature Requests
Submitted
Peter_MiklianPeter_Miklian
1
133
Peter_MiklianPeter_Miklian
how to randomly assign tickets to analysts of one support group? in Analyst Portal
Answered ✓
Silas_SulserSilas_Sulser
7
545
Adam_DzyackyAdam_Dzyacky
Change Request - Subscription for Recurrent Review Activity e-mail notification in Service Manager
Answered
Yuriy_MikhaylenkoYuriy_Mikhaylenko
4
202
Yuriy_MikhaylenkoYuriy_Mikhaylenko
How do I access the Cireson Portal from a PC? in Self-Service Portal - Community
Answered
NancyNancy
24
416
Shane_WhiteShane_White
Remote Management Apps fail on install. Error 1603 in Installation & Configuration
Answered
Bryant_RichardsBryant_Richards
11
324
James_JohnsonJames_Johnson
Cireson Cach Builder service does not start in Self-Service Portal - Community
Answered
NancyNancy
10
493
NancyNancy
Not able to see saved custom user picker in Portal in Analyst Portal
Answered
Margarete_JussenMargarete_Jussen
6
47
Shane_WhiteShane_White
Business services are shown in two languages in Analyst Portal - Community
Answered ✓
Margarete_JussenMargarete_Jussen
2
3
Margarete_JussenMargarete_Jussen
Renaming of Support Groups does not get reflected in the portal in Analyst Portal
Answered
Ingrid_GlatzIngrid_Glatz
6
313
Ingrid_GlatzIngrid_Glatz
Need to import into Assets with data from various sources in Asset Management
Answered ✓
Thomas_StickelThomas_Stickel
7
15
Thomas_StickelThomas_Stickel
Mapping to Assigned to Field in SR and Activities in Advanced Request Offering
Answered
Matt_OvertonMatt_Overton
4
22
Matt_OvertonMatt_Overton
Building reports - All WI by Support Group in Analytics
Answered ✓
Emma_JenkinsEmma_Jenkins
9
160
Emma_JenkinsEmma_Jenkins
How to change portal URL link sent out in email notifications in General Discussion
Answered
Suruchi_BharatiSuruchi_Bharati
16
158
Jeff_LangJeff_Lang