Analyst Portal

Discussion	Started By	Replies	Views	Most Recent
Analysts cant action/close tickets. "UnauthorisedAccess" error appears Answered ✓	Mina_Saidi February 2019	2	130	Mina_Saidi February 2019
Customize Change Status Task Answered	Gerhard_Goossens February 2019	1	83	Brett_Moffett February 2019
Hiding "acknowledge" option from tasks Answered ✓	Mina_Saidi February 2019	8	146	Mina_Saidi February 2019
Adding reviewer with API Answered ✓	Raymond_Didonato December 2018	8	145	Geoff_Ross February 2019
Need to create portal search query with filters for "All Incident Resolved in Last 30 days" Answered ✓	Yuriy_Mikhaylenko February 2019	1	145	Ryan_Lane February 2019
Expand 'User Input' On Review Activity for end user. Answered	Dean_Lintern February 2019	1	52	Tom_Hendricks February 2019
Hide Support Group Selection for End Users Answered	Andrew_Reiter February 2019	2	31	Andrew_Reiter February 2019
Where can I find the setup info (see screenshot) Answered	James_Palmer February 2019	2	22	James_Palmer February 2019
Email Watcher Answered ✓	Kevin_Goodwin February 2019	7	91	David_Johnsen February 2019
Saved Search broken? Answered	Jason_Meyer February 2019	2	32	Jason_Meyer February 2019
Questions from a new guy Answered ✓ Closed	Service_Desk2 February 2019	9	67	Geoff_Ross February 2019
Custom CSS - Upgrade to Portal 8.12	Brendan_Smith January 2019	8	138	Brendan_Smith February 2019
SQL Table Widget Date Format Answered ✓	Harold_Harris February 2019	5	54	Harold_Harris February 2019
Users cannot open their tickets any longer Answered	Ingrid_Glatz February 2019	5	67	Donson_Pham February 2019
Can we get ability to format the Work Item printout? Answered	Cindy_Boyer January 2019	7	22	Justin_Workman January 2019
Save and Apply hang after upgrade to v8	Cindy_Boyer January 2019	0	12	Cindy_Boyer January 2019
Super user role Answered ✓	Mikkel_Madsen January 2019	6	52	Tom_Hendricks January 2019
Help with SQL query for custom dashboard Answered ✓	Service_Desk2 January 2019	1	168	Service_Desk2 January 2019
Accessing ServiceManager data base with Dashboard query Answered ✓	Olena_Prychyna January 2019	13	311	Geoff_Ross January 2019
Tier mismatch between the Analyst Portal and the Console Answered ✓	Service_Desk2 January 2019	2	21	Service_Desk2 January 2019
Javascript Add Approver to RA Answered ✓	Davin_Clouthier September 2017	7	122	james_kleinschnitz January 2019
View with Workitems assigned to me Answered ✓	Martin_Strbavy January 2019	2	69	Justin_Workman January 2019
No attachments in request header Answered ✓	Margarete_Jussen January 2019	3	52	Margarete_Jussen January 2019
Retrieve Tier Description within a sql query Answered ✓	Justin_Clarke January 2019	8	100	Justin_Clarke January 2019
SQL Table Widget Column Headings Answered	Alex_Marsh January 2019	2	105	Alex_Marsh January 2019
Sorting by created date does not work in portal for every analyst Answered	Ingrid_Glatz January 2019	3	12	Tom_Hendricks January 2019
How to set different SMTP addresses for two portal server Answered ✓	Lorenz_Benn January 2019	3	22	Lorenz_Benn January 2019
PR support grup Answered ✓	Magnus_Lundgren1 January 2019	3	23	Adam_Dzyacky January 2019
How have you configured cost for Request Offerings? Answered ✓	Leigh_Kilday January 2019	3	11	Brett_Moffett January 2019
Send E-mail: Multiple Recipients = Multiple Action Log Entries Closed	Nick_Flint May 2018	4	23	Nick_Flint January 2019