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Recent Discussions

Ask questions and get fast answers on Cireson products, Microsoft Service Manager and Configuration Manager, System Center, ITSM and ITIL best practices, and more. Share ideas, join discussions, and connect with experts, partners, and Cireson employeses.

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Any idea why Service Manager console is showing empty? in Service Manager
Answered
VikVik
1
76
Brett_MoffettBrett_Moffett
Trying to import updated MP - anyone know how I can get past this? in Service Manager
Answered
alex_kokinalex_kokin
1
23
Brett_MoffettBrett_Moffett
incorrect assignment of ID in Self-Service Portal - Community
Answered
LenarLenar
1
15
Brett_MoffettBrett_Moffett
Reporting questions in General Discussion
Answered
Alfie_ThomasAlfie_Thomas
1
4
Brett_MoffettBrett_Moffett
Portal Question on Multi-Valued Views and How to See All the Data in Analyst Portal
Answered
Michael_VoetMichael_Voet
4
53
Brett_MoffettBrett_Moffett
Review Activity / Line Manager Issues in Service Manager
Answered
Adam_LloydAdam_Lloyd
1
25
Brett_MoffettBrett_Moffett
SLO display on GridView column in Analyst Portal
Answered ✓
Ben_TeyBen_Tey
1
11
Brett_MoffettBrett_Moffett
ServiceManagement database issue in SQL Server
Answered
alex_kokinalex_kokin
1
8
Brett_MoffettBrett_Moffett
16
Up Down
Checklist Activity in All Other Feature Requests and Ideas
Submitted
Eric_KrasnerEric_Krasner
3
73
Nick_FlintNick_Flint
Add multiple groups to Admin settings>Activity Settings in Analyst Portal
Answered
Mike_LineMike_Line
1
13
Ben_TeyBen_Tey
Failed to assign AD group in navigation settings in Self-Service Portal - Community
Answered ✓
Steffen_DobritzSteffen_Dobritz
5
34
Peter_MuttenthalerPeter_Muttenthaler
Copy knowledgebase to test from development in Service Manager
Answered ✓
Eric_EvansEric_Evans
2
16
Eric_EvansEric_Evans
Make notifications for Workitems Not in a Queue in General Discussion
Answered ✓
Eric_EvansEric_Evans
2
13
Eric_EvansEric_Evans
Manual activity automatically goes into "In Progress" instead of the "Scheduled Start Date" in Analyst Portal
Answered ✓
Eric_EvansEric_Evans
3
24
Eric_EvansEric_Evans
Quick Resolve Incidents / Quick Complete Service Requests in Cireson Uploads
Shane_WhiteShane_White
11
271
Shane_WhiteShane_White
32
Up Down
View Manual Activity history in the portal in Service Manager Portal Feature Requests
Submitted
Michael_BaldryMichael_Baldry
14
324
Peter_MuttenthalerPeter_Muttenthaler
Create Configuration item in Service Manager
Answered
Roman_NepomniashchiiRoman_Nepomniashchii
2
132
Adam_DzyackyAdam_Dzyacky
Create Configuration Items in the SCSM Portal in Service Manager Portal Feature Requests
Closed
IT MonkeyIT Monkey
4
55
Adam_DzyackyAdam_Dzyacky
I have been having problems with SCSM TempDB growing too large in Service Manager
Answered
Chris_SpragueChris_Sprague
12
722
R_VR_V
Service Offering Category not showing up in Advanced Request Offering
Answered ✓
Simon_ZeinhoferSimon_Zeinhofer
2
44
Simon_ZeinhoferSimon_Zeinhofer
6
Up Down
Help text for ARO in Service Manager Portal Feature Requests
Submitted
Jan_SchulzJan_Schulz
2
26
Jan_SchulzJan_Schulz
Does Incident description have a character limit? in Advanced Request Offering
Answered ✓
Alfie_ThomasAlfie_Thomas
3
71
Dijon_BleaseDijon_Blease
4
Up Down
calculated values in ARO in Service Manager Portal Feature Requests
Submitted
Jan_SchulzJan_Schulz
0
13
Jan_SchulzJan_Schulz
Only Allow Reviewers To Approve Review Activities in Cireson Uploads
Geoff_RossGeoff_Ross
29
987
Jillian_HillJillian_Hill
WorkItem status = New but in SCSM workItem status = Pending in Analyst Portal
Answered ✓
Marek_LefekMarek_Lefek
2
28
Marek_LefekMarek_Lefek
Installation of Cireson fails (Certificate) in Analyst Portal
Answered ✓
Simon_ZeinhoferSimon_Zeinhofer
2
44
Simon_ZeinhoferSimon_Zeinhofer
SQL files in SQL Server
Answered ✓
Gerhard_GoossensGerhard_Goossens
1
27
Dijon_BleaseDijon_Blease
Required field question in Analyst Portal
Answered ✓
alex_kokinalex_kokin
16
56
Geoff_RossGeoff_Ross
How SCSM Workflow triggers on Workitem Status Changed in Service Manager
Answered ✓
Jan_SchulzJan_Schulz
5
158
Jan_SchulzJan_Schulz
Show Affected User Email in UserPicker in Cireson Uploads
Justin_WorkmanJustin_Workman
2
162
Magnus_LundgrenMagnus_Lundgren