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Recent Discussions

Ask questions and get fast answers on Cireson products, Microsoft Service Manager and Configuration Manager, System Center, ITSM and ITIL best practices, and more. Share ideas, join discussions, and connect with experts, partners, and Cireson employeses.

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Scoped Global Search in Analyst Portal
Answered ✓
Robert_OsterbergRobert_Osterberg
11
118
Adam_DzyackyAdam_Dzyacky
End User Comment Not Sent to assigned Support Group in Notify Analyst
Answered ✓
Nick_FlintNick_Flint
3
63
Nick_FlintNick_Flint
"Some" Class Extended Fields Not Appearing in Data Analytics DB. in Analytics
Answered
Adrian_PaechAdrian_Paech
4
34
Adam_DzyackyAdam_Dzyacky
Trying to Create Dashboard Report for Resolution Category in General Discussion
Answered ✓
robert_fewins-kalbrobert_fewins-kalb
5
4
Adam_DzyackyAdam_Dzyacky
Can Service Manager 2016/2019 process external emails to incidents? in Service Manager
Answered ✓
VikVik
1
28
Adam_DzyackyAdam_Dzyacky
Show Friendly User and Service Contacts in a Request Offering in Advanced Request Offering
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Simon_ZeinhoferSimon_Zeinhofer
1
27
Simon_ZeinhoferSimon_Zeinhofer
Acknowledgement in Self-Service Portal - Community
Answered
Andy_LeopoldAndy_Leopold
3
34
Eric_EvansEric_Evans
4
Up Down
Knowledge Base Document for Analyst Only in Service Manager Portal Feature Requests
Submitted
VikVik
4
11
VikVik
Best practice: configure permissions for the Cireson portal - need help in Analyst Portal
Answered ✓
Ingrid_GlatzIngrid_Glatz
9
1.5K
Alexander_Becker1Alexander_Becker1
Is there any downsides of using Viewes vs Queues on Cireson Portal? in Analyst Portal
Answered ✓
VikVik
1
63
Adam_DzyackyAdam_Dzyacky
Add new attachment to an existing WorkItem in Self-Service Portal - Community
Answered
Dimitri_IacomiDimitri_Iacomi
6
13
Dimitri_IacomiDimitri_Iacomi
Any one of you lovely people have Integrations Packs for Orchestrator 2012 R2? in Orchestrator
Answered
VikVik
5
24
VikVik
How do we disable clicking on items in a SQL Table Widget? in Analyst Portal
Answered
Ian_StephensonIan_Stephenson
1
12
Justin_WorkmanJustin_Workman
Is there a way we can change the date to day/month/year once the portal has been installed? in Self-Service Portal - Community
Answered ✓
VikVik
4
17
VikVik
Can notification emails be sent to a AD group members that matches a support group in SM? in Analyst Portal
Answered
VikVik
2
4
VikVik
Just upgraded to 11.0.4 and menu icons not working on Windows browsers when not in full screen mode? in General Discussion
Answered
Jason_MeyerJason_Meyer
2
14
Jason_MeyerJason_Meyer
Faster Caching of just offerings bit? in Advanced Request Offering
Answered ✓
Adam_LloydAdam_Lloyd
2
2
Adam_LloydAdam_Lloyd
Add a Hyperlink to a custom CI form in Analyst Portal
Answered ✓
Simon_ZeinhoferSimon_Zeinhofer
2
12
Simon_ZeinhoferSimon_Zeinhofer
Incident.js question in Analyst Portal
Answered
alex_kokinalex_kokin
2
13
alex_kokinalex_kokin
Users not getting synced from AD to console using connectors for some groups in Service Manager
Answered
Manas_GautamManas_Gautam
1
25
Justin_WorkmanJustin_Workman
How to give standard users access to Work Items in View Builder
Answered
Gary_BicknellGary_Bicknell
1
76
Justin_WorkmanJustin_Workman
Integrating non-Microsoft tech with Service Manager in General Discussion
Adam_DzyackyAdam_Dzyacky
1
13
Gerhard_GoossensGerhard_Goossens
Tips on improving your Incident managemement journey! in General Discussion
Gabriel_LencesGabriel_Lences
3
124
Peter_MiklianPeter_Miklian
Can we create SCSM Groups of workstations based on installed software? in Service Manager
Answered
Ian_StephensonIan_Stephenson
4
2
Ian_StephensonIan_Stephenson
Can Analyst be limited to just some incidents with a specific Category? in Analyst Portal - Community
Answered
VikVik
2
23
VikVik
Request Offering To An External URL in Analyst Portal
Answered
GordonGordon
1
12
Justin_WorkmanJustin_Workman
Limit Column size / Insert a blank line in a custom class in Analyst Portal
Answered ✓
Simon_ZeinhoferSimon_Zeinhofer
2
25
Simon_ZeinhoferSimon_Zeinhofer
Run custom code after clicking submit form in Self-Service Portal - Community
Answered ✓
Steffen_DobritzSteffen_Dobritz
4
25
Steffen_DobritzSteffen_Dobritz
Activity in same Queue as parent? in Analyst Portal
Answered
Eric_EvansEric_Evans
4
14
Eric_EvansEric_Evans
Lookin for a SQL/Powershell command in Analyst Portal
Answered ✓
Adam_StoppaAdam_Stoppa
6
74
Adam_DzyackyAdam_Dzyacky