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Recent Discussions

Ask questions and get fast answers on Cireson products, Microsoft Service Manager and Configuration Manager, System Center, ITSM and ITIL best practices, and more. Share ideas, join discussions, and connect with experts, partners, and Cireson employeses.

Discussion List

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Recurring or Scheduling Work Items like change and service request in General Discussion
Mikkel_MadsenMikkel_Madsen
0
26
Mikkel_MadsenMikkel_Madsen
How do we get error messages to display more information? in Analyst Portal
Answered
Ian_StephensonIan_Stephenson
1
14
Brian_WiestBrian_Wiest
Remove Top Knowledge Articles from service catalog in General Discussion
Answered ✓
CaterhamITSupportCaterhamITSupport
15
108
CaterhamITSupportCaterhamITSupport
Assign to Analyst by Group in Cireson Uploads
IT MonkeyIT Monkey
15
966
Joakim_NormannJoakim_Normann
Localization Keys Missing? 9.6.0.2016 in Analyst Portal
Answered ✓
Gerhard_GoossensGerhard_Goossens
1
68
Shane_WhiteShane_White
Is there inheritance on support groups when using them as criteria for starting a workflow? in Notify Analyst
Answered ✓
Michelle_UnderwMichelle_Underw
3
21
Michelle_UnderwMichelle_Underw
Is it possible to allow end users to search Work Items? in Analyst Portal
Answered ✓
Steve_BarnardSteve_Barnard
11
205
Shane_WhiteShane_White
Is there any detailed User Guide on how to configure Notify Analyst App to sent notifications out? in Notify Analyst
Answered ✓
Mohamed_AbouissaMohamed_Abouissa
5
275
Michelle_UnderwMichelle_Underw
Browse By Category - Not showing results from all language in Self-Service Portal - Community
Mikkel_MadsenMikkel_Madsen
7
65
Shane_WhiteShane_White
Where to find Connector Status using SQL? in SQL Server
Answered
Conner_WoodConner_Wood
3
193
Conner_WoodConner_Wood
67
Up Down
Security Granularity for Request Offerings Within a Service Offering in Service Manager Portal Feature Requests
Accepted
Keith_ChristoffersonKeith_Christofferson
22
742
Peter_MiklianPeter_Miklian
Dashboard Custom Pages in Analyst Portal
Answered
John_BeasleyJohn_Beasley
4
64
John_BeasleyJohn_Beasley
No content visible on Change Calendar in Analyst Portal
Answered ✓
Martyn_FearnMartyn_Fearn
2
21
Martyn_FearnMartyn_Fearn
Extending the Location Class - or using Object Status list? in Asset Management
Answered ✓
Matt_KnightonMatt_Knighton
2
33
Matt_KnightonMatt_Knighton
2
Up Down
Allow users to override the admin's WorkItem Grid refresh interval in Service Manager Portal Feature Requests
Submitted
Chris_Chekaluk1Chris_Chekaluk1
4
23
Chris_Chekaluk1Chris_Chekaluk1
"Add" Button Missing from Navigation Settings in Analyst Portal
Answered
PascalliPascalli
5
26
Shane_WhiteShane_White
Pull down not editable / showing items on incident form in General Discussion
Answered ✓
CaterhamITSupportCaterhamITSupport
9
14
CaterhamITSupportCaterhamITSupport
Not recognising Affected User in Service Manager in Analyst Portal
Answered ✓
MandyMandy
4
21
MandyMandy
Copy Navigation setting from Production to Lab/ Test (vise-versa) in General Discussion
Answered
Ramesh_ManeRamesh_Mane
1
21
Shane_WhiteShane_White
User Work Item Search in Analyst Portal
Answered ✓
Christopher_CarverChristopher_Carver
11
285
Joakim_NormannJoakim_Normann
Review Activity in Progress (CR Reporting) in Analytics
Answered
Emma_JenkinsEmma_Jenkins
2
72
Emma_JenkinsEmma_Jenkins
need to replace dwh data source in Service Manager
Answered ✓
Service_Desk2Service_Desk2
8
423
Service_Desk2Service_Desk2
Where is the Installation Guide of Cireson Auto Close? in Auto Close
Answered ✓
Carol_LeeCarol_Lee
3
26
Carol_LeeCarol_Lee
Tables for SLAs in Analytics
Answered ✓
Brian_WinterBrian_Winter
4
77
Brian_WinterBrian_Winter
How can change the request offering title in a service request created in Service Manager
Answered
Keren_MarroquinKeren_Marroquin
2
42
Shane_WhiteShane_White
Team Requests - Included in the free Self-Service Portal - Community ? in General Discussion
Answered
Martin_BobergMartin_Boberg
4
21
Shane_WhiteShane_White
Service Catalog Customization - Remove Need help finding what you are looking for?" in General Discussion
Answered ✓
CaterhamITSupportCaterhamITSupport
3
23
Shane_WhiteShane_White
Remote Management Tools in Analyst Portal
Answered
Mina_SaidiMina_Saidi
2
21
Shane_WhiteShane_White
Deleted Organization Showing up in HA Search Box in Analyst Portal
Answered
James_JohnsonJames_Johnson
6
21
Shane_WhiteShane_White
Sessions Consistently Ending after 1 - 2 minutes in General Discussion
Answered
Martin_McNultyMartin_McNulty
2
23
Shane_WhiteShane_White