Home› Recent Discussions

Recent Discussions

Ask questions and get fast answers on Cireson products, Microsoft Service Manager and Configuration Manager, System Center, ITSM and ITIL best practices, and more. Share ideas, join discussions, and connect with experts, partners, and Cireson employeses.

Discussion List

Discussion
Started By
Replies
Views
Most Recent
Upgrading to Asset Management 8.1.2 in Asset Management
Answered ✓
Saleh_OwenSaleh_Owen
3
32
Geoff_RossGeoff_Ross
Should the "Browes by Category" items collaps everytime you click on them? in Analyst Portal
Answered
Karen_Bruster1Karen_Bruster1
4
21
Olena_PrychynaOlena_Prychyna
ITSM Journey 3-Part Webinar Series in Videos
Nicholas_VelichNicholas_Velich
4
193
Matt_OvertonMatt_Overton
Custom list value not updating consistently in General Discussion
Answered ✓
Philip_HåkansPhilip_Håkans
3
41
Philip_HåkansPhilip_Håkans
Analysts cant action/close tickets. "UnauthorisedAccess" error appears in Analyst Portal
Answered ✓
Mina_SaidiMina_Saidi
2
130
Mina_SaidiMina_Saidi
Customize Change Status Task in Analyst Portal
Answered
Gerhard_GoossensGerhard_Goossens
1
83
Brett_MoffettBrett_Moffett
Workflow changing incident Status and Urgency which then causes incidents to breach in Service Manager
Answered ✓
Richard_ChalkerRichard_Chalker
3
61
Richard_ChalkerRichard_Chalker
22
Up Down
Support Custom Work Item Classes in Service Manager Portal Feature Requests
Submitted
Tim_ShackletonTim_Shackleton
4
105
Jan_SchulzJan_Schulz
Data Synchronization from Configuration Manager WMI Errors in Remote Support (Formerly Control Center)
Answered ✓
Sandy_WoodSandy_Wood
4
1.4K
Sandy_WoodSandy_Wood
Hiding "acknowledge" option from tasks in Analyst Portal
Answered ✓
Mina_SaidiMina_Saidi
8
146
Mina_SaidiMina_Saidi
0
Up Down
Suppress or hide root.blockingOperations message in Remote Support (Formerly Control Center)
Submitted
Sandy_WoodSandy_Wood
0
12
Sandy_WoodSandy_Wood
Adding reviewer with API in Analyst Portal
Answered ✓
Raymond_DidonatoRaymond_Didonato
8
146
Geoff_RossGeoff_Ross
Error with processing incoming mail in SMA Connector
Answered ✓
Stephane_BouillonStephane_Bouillon
21
624
Tom_HendricksTom_Hendricks
Survey Configuration Guide in Survey App
Answered
GordonGordon
2
75
James_AtanceJames_Atance
3
Up Down
Create Custom "Create" Task in the lower taskbar in Service Manager Portal Feature Requests
Submitted
Jan_SchulzJan_Schulz
0
33
Jan_SchulzJan_Schulz
Granting admins access and ADSync in Remote Support (Formerly Control Center)
Answered
Sandy_WoodSandy_Wood
2
47
Sandy_WoodSandy_Wood
Run SQL query on custom field (IR) in Analytics
Answered ✓
Philip_HåkansPhilip_Håkans
6
75
Philip_HåkansPhilip_Håkans
Extend Incident Form with VIsual Studio in Service Manager
Answered ✓
Jan_SchulzJan_Schulz
3
54
Geoff_RossGeoff_Ross
Need to create portal search query with filters for "All Incident Resolved in Last 30 days" in Analyst Portal
Answered ✓
Yuriy_MikhaylenkoYuriy_Mikhaylenko
1
145
Ryan_LaneRyan_Lane
Unable to view computer information when selecting Manage in Remote Support (Formerly Control Center)
Answered ✓
Sandy_WoodSandy_Wood
6
44
James_AtanceJames_Atance
Expand 'User Input' On Review Activity for end user. in Analyst Portal
Answered
Dean_LinternDean_Lintern
1
52
Tom_HendricksTom_Hendricks
Hide Support Group Selection for End Users in Analyst Portal
Answered
Andrew_ReiterAndrew_Reiter
2
33
Andrew_ReiterAndrew_Reiter
Lot of failed Workflows in Notify Analyst
Answered
Margarete_JussenMargarete_Jussen
1
161
Tony_CollettTony_Collett
2
Up Down
Acknowledgment Templates in Service Manager Portal Feature Requests
Submitted
Kevin_GoodwinKevin_Goodwin
0
22
Kevin_GoodwinKevin_Goodwin
What is everyone doing for purchasing? in Asset Management
Answered ✓
Sean_BeanSean_Bean
3
119
Sean_BeanSean_Bean
Import not scoping users on first import in Service Manager
Answered ✓
David_JohnsenDavid_Johnsen
7
13
David_JohnsenDavid_Johnsen
Where can I find the setup info (see screenshot) in Analyst Portal
Answered
James_PalmerJames_Palmer
2
21
James_PalmerJames_Palmer
Email Watcher in Analyst Portal
Answered ✓
Kevin_GoodwinKevin_Goodwin
7
92
David_JohnsenDavid_Johnsen
13
Up Down
Bring back attachment details for drag/drop attachments on tickets in Service Manager Portal Feature Requests
Submitted
Tom_HendricksTom_Hendricks
4
52
Margarete_JussenMargarete_Jussen
something happened to my Outlook Add-In in Outlook Console
Answered
Hector_LopezHector_Lopez
1
57
Geoff_RossGeoff_Ross