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Recent Discussions

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Discussion List

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Run SQL query on custom field (IR) in Analytics
Answered ✓
Philip_HåkansPhilip_Håkans
6
75
Philip_HåkansPhilip_Håkans
Extend Incident Form with VIsual Studio in Service Manager
Answered ✓
Jan_SchulzJan_Schulz
3
53
Geoff_RossGeoff_Ross
Need to create portal search query with filters for "All Incident Resolved in Last 30 days" in Analyst Portal
Answered ✓
Yuriy_MikhaylenkoYuriy_Mikhaylenko
1
145
Ryan_LaneRyan_Lane
Unable to view computer information when selecting Manage in Remote Support (Formerly Control Center)
Answered ✓
Sandy_WoodSandy_Wood
6
44
James_AtanceJames_Atance
Expand 'User Input' On Review Activity for end user. in Analyst Portal
Answered
Dean_LinternDean_Lintern
1
52
Tom_HendricksTom_Hendricks
Hide Support Group Selection for End Users in Analyst Portal
Answered
Andrew_ReiterAndrew_Reiter
2
31
Andrew_ReiterAndrew_Reiter
Lot of failed Workflows in Notify Analyst
Answered
Margarete_JussenMargarete_Jussen
1
166
Tony_CollettTony_Collett
2
Up Down
Acknowledgment Templates in Service Manager Portal Feature Requests
Submitted
Kevin_GoodwinKevin_Goodwin
0
22
Kevin_GoodwinKevin_Goodwin
What is everyone doing for purchasing? in Asset Management
Answered ✓
Sean_BeanSean_Bean
3
119
Sean_BeanSean_Bean
Import not scoping users on first import in Service Manager
Answered ✓
David_JohnsenDavid_Johnsen
7
13
David_JohnsenDavid_Johnsen
Where can I find the setup info (see screenshot) in Analyst Portal
Answered
James_PalmerJames_Palmer
2
22
James_PalmerJames_Palmer
Email Watcher in Analyst Portal
Answered ✓
Kevin_GoodwinKevin_Goodwin
7
89
David_JohnsenDavid_Johnsen
13
Up Down
Bring back attachment details for drag/drop attachments on tickets in Service Manager Portal Feature Requests
Submitted
Tom_HendricksTom_Hendricks
4
52
Margarete_JussenMargarete_Jussen
something happened to my Outlook Add-In in Outlook Console
Answered
Hector_LopezHector_Lopez
1
57
Geoff_RossGeoff_Ross
Saved Search broken? in Analyst Portal
Answered
Jason_MeyerJason_Meyer
2
32
Jason_MeyerJason_Meyer
Change Request Subscription - Send email to Assigned User in Service Manager
Answered
Lashelle_KirkwoodLashelle_Kirkwood
1
44
Justin_WorkmanJustin_Workman
Questions from a new guy in Analyst Portal
Answered ✓ Closed
Service_Desk2Service_Desk2
9
67
Geoff_RossGeoff_Ross
Custom CSS - Upgrade to Portal 8.12 in Analyst Portal
Brendan_SmithBrendan_Smith
8
138
Brendan_SmithBrendan_Smith
SQL Table Widget Date Format in Analyst Portal
Answered ✓
Harold_HarrisHarold_Harris
5
53
Harold_HarrisHarold_Harris
Bulk import of catalog model and manufacturer into SM lists in Service Manager
Answered
Robert_CarusoRobert_Caruso
1
23
Geoff_RossGeoff_Ross
Users cannot open their tickets any longer in Analyst Portal
Answered
Ingrid_GlatzIngrid_Glatz
5
66
Donson_PhamDonson_Pham
Community Portal -> Full Portal? in Analyst Portal - Community
Answered ✓
Adam_HillAdam_Hill
3
54
Geoff_RossGeoff_Ross
Bulk updates of HardwareAsset in the Portal in Asset Management
Answered ✓
Robert_OsterbergRobert_Osterberg
2
22
Robert_OsterbergRobert_Osterberg
Service Offering not being displayed on End Users Portal in Self-Service Portal - Community
Answered ✓
AlaugonAlaugon
2
585
AlaugonAlaugon
Survey Delivery Methods in Survey App
Answered ✓
Kevin_GoodwinKevin_Goodwin
2
35
Kevin_GoodwinKevin_Goodwin
Errors in Application Log Licenses in Self-Service Portal - Community
Answered ✓
Peter_NordqvistPeter_Nordqvist
7
338
James_AtanceJames_Atance
Configuration Manager Connector in Asset Import
Answered ✓
Mina_SaidiMina_Saidi
4
135
Mina_SaidiMina_Saidi
Turning off SLA's for one support group but leaving it on for other groups in Asset Import
Answered ✓
Mina_SaidiMina_Saidi
2
12
Mina_SaidiMina_Saidi
0
Up Down
Add ability to distribute Software Update Packages in Remote Support (Formerly Control Center)
Submitted
Sandy_WoodSandy_Wood
0
2
Sandy_WoodSandy_Wood
2
Up Down
Notify Analyst - Notify Assigned To for 3rd party Action Log updates in All Other Feature Requests and Ideas
Submitted
Brian_WinterBrian_Winter
6
22
Brian_WinterBrian_Winter