Service Manager

Discussion	Started By	Replies	Views	Most Recent
Looking to Query ALL OPEN SR (service request) before they are copied to the Data Warehouse Answered ✓	Thomas_Stickel March 2019	9	925	Brian_Wiest March 2019
Change Request Subscription Answered ✓	Mina_Saidi March 2019	5	11	Shane_White March 2019
Combination classes in extended class + form Answered ✓	Peter_Miklian January 2019	2	72	Peter_Miklian March 2019
Dual Domains Answered	Tom_Pagel March 2019	2	34	Tom_Pagel March 2019
Service Manager 2012 R2 Update Rollup 14 Answered ✓	John_Beasley January 2018	7	521	Kenneth_McMichael March 2019
How to change cireson Portal from http to https Answered	Suruchi_Bharati October 2018	3	205	Tom_Hendricks March 2019
Where's SCSM 2019? Answered ✓	Leigh_Kilday March 2019	4	82	Adam_Dzyacky March 2019
Email notification Templates - adding implementation results in email template Answered ✓	Mina_Saidi March 2019	3	558	Mina_Saidi March 2019
DataWarehouse Cube Processing Errors and Issues Answered	Mina_Saidi March 2019	11	876	Mina_Saidi March 2019
Problem with Query Result Answered	Roman_Nepomniashchii March 2019	2	53	Roman_Nepomniashchii March 2019
Renaming a list in Service Manager and for the new name to appear in the analyst portal Answered ✓	Mina_Saidi February 2019	6	191	Mina_Saidi March 2019
Filter a view on a null date field Answered ✓	Eric_Krasner March 2019	2	31	Justin_Workman March 2019
Extending a class Closed	Mina_Saidi February 2019	20	385	Joe_Burrows February 2019
"Assign Analyst By Group" for (Manual) Activities Answered ✓	Robin_Fakler February 2019	5	152	Robin_Fakler February 2019
SCSM ticket creation skips sequential numbering sequence	Tom_Moseley February 2019	6	87	Tom_Moseley February 2019
Notification Trouble Ticket Analyst Comment Answered	Roman_Nepomniashchii February 2019	3	166	Roman_Nepomniashchii February 2019
SCSM DB Meltdown Answered	Rob_Simon February 2019	27	1.9K	Rob_Simon February 2019
Class "Trouble Ticket Analyst Comment" extension Answered ✓	Roman_Nepomniashchii February 2019	3	53	Adam_Dzyacky February 2019
Increase Description length Answered ✓	Brian_Winter February 2019	6	69	Brian_Winter February 2019
Workflow changing incident Status and Urgency which then causes incidents to breach Answered ✓	Richard_Chalker February 2019	3	61	Richard_Chalker February 2019
Extend Incident Form with VIsual Studio Answered ✓	Jan_Schulz November 2018	3	54	Geoff_Ross February 2019
Import not scoping users on first import Answered ✓	David_Johnsen February 2019	7	13	David_Johnsen February 2019
Change Request Subscription - Send email to Assigned User Answered	Lashelle_Kirkwood February 2019	1	44	Justin_Workman February 2019
Bulk import of catalog model and manufacturer into SM lists Answered	Robert_Caruso February 2019	1	23	Geoff_Ross February 2019
"servicemanage" DB query - SLA Answered ✓	Ozgur_Sahin January 2017	8	116	Scott_Wright January 2019
Pre-Popuate Request Offerings based on textareaID Answered	Nawin_Siddu January 2019	2	22	Nawin_Siddu January 2019
Problem with Runbook template in Service Request Activity stuck in Pending status Answered ✓	Stuart_Eddy February 2017	4	675	Tyson_Arzt January 2019
SCSM 2016 Console Crash Answered ✓	Brian_Wiest January 2019	2	317	Brian_Wiest January 2019
Exchange Connector Answered	Grant_Fryer January 2019	1	126	Nawin_Siddu January 2019
Recurring Notification for Unassigned Tickets Answered ✓	Kevin_Goodwin March 2018	10	226	Peter_Miklian January 2019