Notify Analyst

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Notify Analyst now includes all of the features you know and love from Action Log Notify! Announcement Closed	IT Monkey August 2017	0	402	IT Monkey August 2017
Analyst Out of Office Automatic Replies logged to Work Item Activity Log Answered ✓	jodi_wald April 18	7	43	jodi_wald April 25
Configure Notifications for Queues Answered	Tyler_Russell April 4	2	25	Geoff_Ross April 9
Is there any way to notify a team mailbox when tickets are assigned to a queue? Answered ✓	Sean_Terry November 2023	1	24	Simon_Zeinhofer November 2023
Active Work Items badges for unassigned work items on browser tab. Answered	Micka_Williams June 2022	3	33	Brad_Zima June 2023
End User Comment Not Sent to assigned Support Group Answered ✓	Nick_Flint April 2019	3	67	Nick_Flint September 2021
How do you prevent sending the comments marked as private out to a user when a ticket is completed? Answered	Herculeon May 2021	3	21	CaterhamITSupport May 2021
Target Specific User Inputs Answered	Eric_Evans January 2021	1	47	Justin_Workman January 2021
Turn on Notify on Create results in a flood of emails. Answered	Brian_Winter January 2020	2	43	Joakim_Normann April 2020
Is there inheritance on support groups when using them as criteria for starting a workflow? Answered ✓	Michelle_Underw November 2019	3	24	Michelle_Underw November 2019
Is there any detailed User Guide on how to configure Notify Analyst App to sent notifications out? Answered ✓	Mohamed_Abouissa October 2018	5	271	Michelle_Underw November 2019
Action Log Notify - Are Comments Sent to Support Group? Answered ✓	Nick_Flint October 2019	1	28	Adam_Dzyacky October 2019
Action Log Notify sending notifications on Service Requests Answered	Jamie_Jordan July 2019	8	255	Tony_Collett September 2019
Delay email being sent when SR/IR closes Answered	Ishroop_Aneja July 2019	1	12	Nicholas_Velich July 2019
Double notifications for Review Activities Answered ✓	Eivind_Osbak November 2016	18	224	Shane_White May 2019
Notify Analyst and Support Group at new attachment Answered ✓	Jacky_Gross April 2019	1	23	Shane_White April 2019
Manual Activity with AD Group as Activity Implementer - Notification Answered ✓	Gunter_Danzeisen February 2019	1	53	Justin_Workman February 2019
Lot of failed Workflows Answered	Margarete_Jussen February 2019	1	161	Tony_Collett February 2019
Adding a Work Item Comment Log Template (Service Request Answered	Sandy_Wood September 2018	3	132	Sandy_Wood September 2018
Notify Analyst - only for support group Answered	Maria_Jose_Cortez_de November 2017	3	102	Justin_Workman August 2018
Any way to eliminate email signature and email thread from a User comment sent via email? Answered	[Deleted User] July 2018	3	65	[Deleted User] July 2018
Reminder emails Answered	Sharon_Spears June 2018	1	33	Adam_Dzyacky June 2018
Notify Analyst Configuration Answered ✓	Amanda_Fees June 2018	1	60	Brian_Wiest June 2018
"Is Private" checked. Is it private? Not really. Answered	Jason_Meyer May 2018	2	52	Jason_Meyer June 2018
Does the Notify Analyst / Action Log Notify app send an email to the Affected User? Answered ✓	Alan_Foster May 2018	5	47	Alan_Foster May 2018
Should we see Notify Analyst Logs for Review Activities? Cause we don't. Answered ✓	Raul_Noa May 2018	6	82	Raul_Noa May 2018
Notify Analyst - Self-assigned sending emails despite being disabled Answered ✓	Brendan_Smith August 2017	10	134	Brendan_Smith April 2018
Notify Analyst - Email distribution group/specific mailbox Answered ✓	Brett_Daly January 2018	2	119	Brett_Daly April 2018
Support Group in Problem Form on Portal Answered ✓	Brett_Daly April 2018	4	193	Justin_Workman April 2018
Notify Analyst 8.0.1.2016 (free) in SCSM 2016 troubleshooting? Answered	Sprague_Chris December 2017	5	74	Nick_Flint February 2018
comment updates are being sent (as mail) although they are marked as "private" Answered	Silas_Sulser December 2017	2	63	Silas_Sulser December 2017